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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical
telehealth
prescriptions
Pain management
Dental
Vision
Mental Health Resources
Paid parental leave
Life insurance
Disability insurance
accident insurance
critical illness insurance
legal insurance
401(k) Savings Plan with Company Match
Investment assistance
529 Savings Plan
Job Description
Our client is a prestigious hotel resort that offers a blend of luxury accommodations, dining experiences, and wellness services to guests seeking an exceptional stay. This establishment is known for its impeccable hospitality, elegant amenities, and dedication to creating memorable experiences for every visitor. Equipped with a full-service restaurant, an inviting spa, and various recreational facilities, the resort caters to both leisure and business travelers, ensuring that all their needs are met with the highest standards of service and quality.
The role available is for a Reservations Specialist who will be responsible for managing all reservations related to the hotel... Show More
The role available is for a Reservations Specialist who will be responsible for managing all reservations related to the hotel... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or reservations preferred
- Ability to work varying schedules including nights, weekends, and holidays
- Excellent communication skills
- Strong organizational and multitasking abilities
- Proficiency in operating PBX and reservation software
Job Qualifications
- Focus and maintain attention to tasks and complete work assignments on time despite frequent interruptions
- High work ethic and self-initiative
- Enjoy working as part of a team that provides great experiences for guests
Job Duties
- Make reservations for all future guests for the hotel, restaurant, and spa using up-selling techniques to maximize revenue
- Understand the selling strategy for the hotel by knowing the status of room inventory and follow it closely to ensure the reservations are accepted for the correct rates and dates
- Process all changes and cancellations for group reservations
- Prepare group guest lists prior to arrival
- Dispatch all guest requests using the designated program to the proper departments and follow up to ensure completion
- Efficiently operate PBX and accurately connect incoming calls in a professional and efficient manner, answering all calls within 3 rings
- Educate incoming guests of hotel amenities and services available during their stay and inform guests of local entertainment and restaurant venues
Job Qualifications
Experience
No experience required
Job Location
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