Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
Graton Resort & Casino is a premier entertainment destination located in Northern California, offering guests a comprehensive experience that includes gaming, dining, and hospitality services. Known for its vibrant atmosphere and commitment to exceptional guest service, the resort features a variety of dining options designed to satisfy every palate. Among them, AYA Rooftop Restaurant stands out as a chic, modern dining venue offering breathtaking views alongside a sophisticated menu that blends cultural influences and contemporary flavors. As part of Graton Resort & Casino's dedication to exceeding customer expectations, AYA Rooftop Restaurant upholds high standards of service, ambiance, and culinary craftsmanship... Show More
Job Requirements
- high school diploma or equivalent
- previous food service experience preferred
- excellent communication skills
- ability to work a flexible schedule including nights weekends and holidays
- ability to stand for extended periods
- must be able to lift up to 25 pounds
- ability to maintain a professional and polished demeanor
- commitment to company values and guest service excellence
Job Qualifications
- high school diploma or equivalent
- previous experience in food service or customer service preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong attention to detail and organizational skills
- ability to work collaboratively as part of a team
- basic knowledge of food safety and sanitation practices
Job Duties
- responsible for redefining hospitality at Graton Resort & Casino while supporting and promoting company values
- perform responsibilities in accordance with company standards policies and procedures
- maintain in-depth knowledge of all food and beverage offerings and confidently explain the menu making recommendations
- follow the department's steps of service consistently to ensure high-quality guest experience
- deliver food from kitchen to correct table in a timely and professional manner ensuring proper presentation garnishes temperature and quality
- provide bread and water service according to standards
- monitor guest satisfaction anticipate guest needs and address concerns or requests promptly escalating issues to servers or management when appropriate
- communicate effectively with kitchen expo and front-of-house staff to ensure smooth service and accurate orders
- assist with setting up maintaining and breaking down dining room service stations and expo areas including condiments utensils and napkins
- clear tables and service areas of dirty dishes and glassware using prescribed methods
- maintain cleanliness organization and proper sanitation in all work areas including dining room kitchen back bar and service stations
- adhere to all health safety and sanitation standards at all times
- provide attentive friendly and personalized service throughout the dining experience
- assist with additional tasks as directed by supervisors or managers
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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