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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Graton Resort & Casino is a premier entertainment destination located in California, renowned for its luxurious accommodations, world-class dining, and vibrant gaming experiences. The resort is dedicated to providing its guests with exceptional service and memorable experiences through a wide range of amenities and activities. With a focus on hospitality and guest satisfaction, Graton Resort & Casino continually strives to uphold the highest standards in the hospitality industry. The resort boasts a rich blend of culture and luxury, offering a diverse range of dining options that cater to all tastes and preferences, including fine dining establishments such as the AYA... Show More
Job Requirements
- high school diploma or equivalent
- previous experience in restaurant or hospitality service preferred
- excellent communication skills
- ability to stand and walk for extended periods
- ability to work flexible hours including evenings, weekends, and holidays
- knowledge of health and safety regulations
- strong customer service orientation
Job Qualifications
- high school diploma or equivalent preferred
- previous experience in fine dining or upscale restaurant service preferred
- strong knowledge of food and beverage menus including wine pairings
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- proficiency with POS systems
- strong attention to detail and organizational skills
- ability to work as part of a team and independently
Job Duties
- redefine hospitality at Graton Resort & Casino while promoting company values
- perform responsibilities in accordance with company standards, policies, and procedures
- maintain in-depth knowledge of all food and beverage offerings
- follow steps of service consistently
- take accurate food and beverage orders including recommendations for seasonal items and wine pairings
- proficient use of POS system
- deliver food and beverages promptly and correctly
- provide attentive, friendly, and personalized service
- maintain an organized and clean work area
- anticipate guest needs and address concerns promptly
- communicate effectively with kitchen staff
- process payments accurately
- adhere to health, safety, and sanitation standards
- assist with dining area setup and breakdown
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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