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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
employee training
Job Description
Graton Resort & Casino is a premier destination known for combining luxury, entertainment, and exceptional hospitality in Northern California. As a renowned resort and casino, it offers guests an immersive experience that includes world-class gaming, stylish accommodations, and award-winning dining venues. The resort is committed to redefining hospitality standards by delivering personalized, memorable experiences that showcase a dedication to service excellence and guest satisfaction. At Graton Resort & Casino, guests enjoy an atmosphere that balances the excitement of a casino with the relaxation of a luxury resort, attracting a diverse clientele from casual visitors to high-end patrons seeking refined entertainment... Show More
Job Requirements
- high school diploma or equivalent
- minimum 1 year of experience in restaurant service preferably in a high-end or fine dining setting
- excellent communication skills
- ability to stand and walk for extended periods
- flexible availability including evenings, weekends, and holidays
- ability to handle cash and process transactions accurately
- knowledge of food safety standards
- team-oriented mindset
- professional appearance and demeanor
Job Qualifications
- high school diploma or equivalent
- prior experience in fine dining or upscale restaurant service preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of food safety and sanitation standards
- proficiency with POS systems
- ability to provide excellent customer service
- familiarity with wine and beverage pairings is a plus
Job Duties
- redefine hospitality at Graton Resort & Casino while supporting and promoting company values
- perform responsibilities in accordance with company standards, policies, and procedures
- maintain in-depth knowledge of food and beverage offerings to confidently explain menu to guests
- follow steps of service consistently
- take accurate food and beverage orders including recommendations for seasonal menu items, cooking preferences, and wine pairings
- proficiently use POS system
- deliver food and beverages promptly ensuring correct orders and presentation
- provide attentive, friendly, and personalized service
- maintain an organized and clean work area including dining room and service stations
- anticipate guest needs and address concerns in a timely manner
- communicate effectively with kitchen staff for smooth service
- process payments accurately and handle transactions following procedures
- adhere to health, safety, and sanitation standards
- assist with setting up and breaking down dining area
- perform other duties as assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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