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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Professional development opportunities
Job Description
Graton Resort & Casino is a premier entertainment destination located in California, offering a vibrant mix of gaming, dining, and hospitality experiences. This establishment is renowned for its commitment to providing top-tier services and an immersive environment for guests, combining the excitement of a casino with exceptional resort amenities. Within this thriving venue is the AYA Rooftop Restaurant, a sophisticated dining experience known for its elegant ambiance and refined menu offerings. The restaurant aims to offer guests not only exquisite cuisine but also outstanding customer service in a chic rooftop setting that provides scenic views and a welcoming atmosphere.
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Job Requirements
- high school diploma or equivalent
- previous customer service or hospitality experience
- proficiency with reservation management software
- excellent interpersonal skills
- ability to communicate clearly and professionally
- availability to work flexible hours including evenings and weekends
- adherence to grooming and appearance standards
Job Qualifications
- high school diploma or equivalent
- previous experience in a hospitality or customer service role preferred
- strong communication and interpersonal skills
- polished and professional appearance
- ability to use reservation systems such as OpenTable
- ability to work in a fast-paced environment
- team-oriented attitude
Job Duties
- greet guests promptly and warmly upon arrival
- manage reservations, waitlists, and walk-in guests using OpenTable
- escort guests to tables and present menus
- explain daily specials when needed
- maintain organized and clean host stand and entrance area
- communicate accurate wait times to guests
- monitor dining room flow and seat guests evenly among server sections
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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