Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
401K paid vacation
sick days
Job Description
Richmond Jet Center is a reputable and longstanding Fixed Base Operator (FBO) located at Richmond International Airport (RIC) in Sandston, Virginia. Established nearly 80 years ago, this family-owned business has grown to become a cornerstone in the aviation support industry, offering 24/7 services that include flight planning, fueling, aircraft maintenance and repairs, catering, pilot and passenger support, as well as heated hangars for aircraft storage. The company prides itself on creating a close-knit work environment where employees are treated like family, contributing to a positive and collaborative atmosphere.
The Richmond Jet Center is currently seeking a full-time Customer Service Repr... Show More
The Richmond Jet Center is currently seeking a full-time Customer Service Repr... Show More
Job Requirements
- High school diploma or equivalent
- availability to work Wednesday through Sunday weekend shifts
- strong communication skills
- prior customer service experience preferred
- ability to handle multi-line phone systems
- proficiency with basic computer applications
- positive and professional demeanor
- attention to detail
- reliable and punctual
Job Qualifications
- High school diploma or equivalent
- excellent verbal and written communication skills
- prior customer service experience preferred
- ability to multi-task in a fast-paced environment
- strong interpersonal skills
- basic computer proficiency
- ability to work weekend shifts
Job Duties
- Answer, screen, and direct calls on a multi-line phone system courteously and professionally
- greet all visitors with a smile, determine their needs, and direct them to the appropriate person
- provide a full range of concierge services including arranging hotel reservations, rental cars, and verifying catering requirements
- coordinate with line service on all aircraft services and fuel transactions and process payments for these transactions
- provide clients with positive, professional, and prompt service in a respectful manner with a happy to help attitude, working with accuracy, clarity, and an eye for detail
- contribute to building strong team spirit and demonstrate commitment to the goals and interests of Richmond Jet Center
- present a professional appearance and demeanor at all times
Job Qualifications
Experience
No experience required
Job Location
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