Richmond Jet Center

Aviation Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Life insurance
401K paid vacation
sick days

Job Description

Richmond Jet Center is a reputable and longstanding Fixed Base Operator (FBO) located at Richmond International Airport (RIC) in Sandston, Virginia. Established nearly 80 years ago, this family-owned business has grown to become a cornerstone in the aviation support industry, offering 24/7 services that include flight planning, fueling, aircraft maintenance and repairs, catering, pilot and passenger support, as well as heated hangars for aircraft storage. The company prides itself on creating a close-knit work environment where employees are treated like family, contributing to a positive and collaborative atmosphere.

The Richmond Jet Center is currently seeking a full-time Customer Service Repr... Show More

Job Requirements

  • High school diploma or equivalent
  • availability to work Wednesday through Sunday weekend shifts
  • strong communication skills
  • prior customer service experience preferred
  • ability to handle multi-line phone systems
  • proficiency with basic computer applications
  • positive and professional demeanor
  • attention to detail
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • excellent verbal and written communication skills
  • prior customer service experience preferred
  • ability to multi-task in a fast-paced environment
  • strong interpersonal skills
  • basic computer proficiency
  • ability to work weekend shifts

Job Duties

  • Answer, screen, and direct calls on a multi-line phone system courteously and professionally
  • greet all visitors with a smile, determine their needs, and direct them to the appropriate person
  • provide a full range of concierge services including arranging hotel reservations, rental cars, and verifying catering requirements
  • coordinate with line service on all aircraft services and fuel transactions and process payments for these transactions
  • provide clients with positive, professional, and prompt service in a respectful manner with a happy to help attitude, working with accuracy, clarity, and an eye for detail
  • contribute to building strong team spirit and demonstrate commitment to the goals and interests of Richmond Jet Center
  • present a professional appearance and demeanor at all times

Job Qualifications

Experience

No experience required

Job Location