Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,000.00 - $86,900.00
Work Schedule
Flexible
On-call
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development programs
wellness programs
Job Description
Garmin International is a renowned leader in the aviation technology industry, known for producing high-quality avionics and navigation products that enhance flight safety and operational efficiency. Founded with a commitment to innovation and excellence, Garmin has established itself as a trusted partner for aviation professionals worldwide. Their Scottsdale, AZ location serves as a hub for technical expertise and customer service, supporting a wide range of aviation applications, from transport category aircraft systems to advanced flight management technologies.
The company culture emphasizes collaboration, continuous learning, and a dedication to customer satisfaction, making Garmin a preferred employer for individuals passionate about... Show More
The company culture emphasizes collaboration, continuous learning, and a dedication to customer satisfaction, making Garmin a preferred employer for individuals passionate about... Show More
Job Requirements
- Bachelor's degree in aerospace business or related field or an equivalent combination of education and experience
- Minimum of 1 year of relative industry experience
- Excellent academics cumulative GPA greater than or equal to 3.0 as a general rule with the demonstrated ability to apply learned knowledge
- Operational knowledge of federal aviation regulations far governing aircraft operations with 14 cfr part 121 or part 135 experience preferred
- Demonstrates advanced troubleshooting skills
- Driven problem solver with proven success in solving difficult problems
- Demonstrated strong and effective verbal written and interpersonal communication skills
- Must be team-oriented possess a positive attitude and work well with others
Job Qualifications
- Bachelor's degree in aerospace business or related field or an equivalent combination of education and experience
- Minimum of 1 year of relative industry experience
- Operational knowledge of federal aviation regulations far governing aircraft operations with 14 cfr part 121 or part 135 experience preferred
- Demonstrates advanced troubleshooting skills
- Demonstrated strong and effective verbal written and interpersonal communication skills
- Must be team-oriented possess a positive attitude and work well with others
- Private pilot's license
- Previous work experience in airline or charter operations air traffic control flight dispatching load planning flight ramp operations or aviation program project management
Job Duties
- Escalate customer needs as required directing inquiries to proper departments
- Serve as first-level customer contact receiving and answering moderately complex to complex questions inquiries and requests pertaining to Garmin's aircraft performance products
- Demonstrate program management skills on programs and projects to ensure communications scope effort milestones schedule risk management and strategy are aligned with Garmin's initiatives business model and customer relationships with guidance
- Resolve track and or route moderately complex to complex customer issues or requests
- Demonstrate proficiency in delivering technical support for Garmin aircraft performance and or load planning products
- May lead testing and deployment of Garmin products and solutions
- Contribute to technical writing and publication of aircraft performance data materials
- Contribute to and enhance development of customer training materials
- Lead project management functions
- Investigate and determine root cause of operational events and failures
- Identify issues with aircraft performance and or load planning and support development of corrective actions
- May negotiate requirements with customer and documents disseminates for internal stakeholders
- May act as primary coordinator for internal resources to support customer executive review
- Assist in coordinating internal resources to support customer needs for respective deliverables
- Lead recurring meetings with customer documents and maintains related documentation in an organized manner
- Create communicate status information to inform internal stakeholders of relevant program progress and issues
- Analyze program requirements and work with internal stakeholders to establish effort estimates
- Communicate status of work clearly providing visibility to supervisor or mentor
- Work collaboratively efficiently and professionally in a team environment with other Garmin associates to achieve goals
- Apply a sense of urgency commitment and prioritization in developing timely solutions
- May have primary responsibility for driving creation and maintenance of program-specific statement of works sows or technical proposals
- Apply Garmin's mission vision values and quality policy and enthusiastically exhibits a desire to see Garmin succeed
- Perform on-call duty and after hours on-call coverage may be required
- Support special projects as assigned
- Ability to travel for customer support and training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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