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ABM

Aviation Operations Manager, Cabin Services

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $60,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401(k)
Health Insurance
Paid Time Off
company incentive program
bonus program

Job Description

ABM Industries is a premier provider of integrated facility solutions, specializing in a diverse range of services that enhance the operational efficiency and user experience of clients worldwide. As a leader in the facility management industry, ABM is committed to delivering excellence through innovative solutions and a customer-centric approach. With a rich history and a strong presence across various sectors including aviation, healthcare, education, and commercial properties, ABM Industries is known for its professional workforce and dedication to quality service.

The Aviation Operations Manager - Cabin Services at ABM Industries plays a critical role in overseeing all aspects of ... Show More

Job Requirements

  • Minimum of 5 years in cabin services or in-flight operations including at least 2 years in a supervisory role
  • In-depth knowledge of aviation safety regulations FAA TSA EASA and procedures
  • Strong leadership communication and problem-solving skills capable of handling high-pressure situations
  • Customer-focused with excellent interpersonal skills for passenger interaction
  • Ability to work flexible schedules including nights weekends and holidays
  • Proficiency in aviation operations software and reporting tools

Job Qualifications

  • Minimum of 5 years in cabin services or in-flight operations including at least 2 years in a supervisory role
  • In-depth knowledge of aviation safety regulations FAA TSA EASA and procedures
  • Strong leadership communication and problem-solving skills capable of handling high-pressure situations
  • Customer-focused with excellent interpersonal skills for passenger interaction
  • Ability to work flexible schedules including nights weekends and holidays
  • Proficiency in aviation operations software and reporting tools
  • Aviation experience is preferred

Job Duties

  • Lead and manage cabin services operations including supervision of cabin crew and catering coordination
  • Conduct pre-flight briefings and communicate flight details weather and safety updates to crew
  • Ensure strict adherence to FAA or applicable jurisdiction regulations and airline safety protocols
  • Oversee in-flight service delivery including meal and beverage provisioning cabin cleanliness and entertainment systems
  • Handle passenger concerns and disruptions professionally and efficiently
  • Coordinate with flight deck ground operations and catering teams for seamless boarding and turnaround
  • Train mentor and assess cabin crew performance including monitoring certifications and uniforms
  • Prepare reports on service performance incident reports and flight irregularities for senior management

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Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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