Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Military leave
Training and Development
Job Description
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. Established in 1909, ABM has grown into a leading force dedicated to creating cleaner, healthier, and more sustainable environments. The company offers a wide array of essential services and innovative performance solutions designed to enhance the spaces and places that matter most to clients. ABM’s services span numerous sectors, including janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical systems, landscape and turf care, as well as mission-critical solutions. Serving a diverse clientele across commercial office buildings, universities, airports,... Show More
Job Requirements
- Must be 18 years of age or older
- No high school diploma, GED or college degree required
- No experience required and on the job training provided
Job Qualifications
- One (1) year of prior multi-line reception experience or dispatching experience preferred
- Ability to establish and maintain effective communication and working relationships
- Skilled in scheduling and dispatching resources efficiently
- Capable of preparing and managing work orders and work schedules
- Strong record-keeping and reporting skills
- Problem-solving abilities to recognize and mitigate departmental issues
- Experience in monitoring resource utilization for optimal efficiency
- Familiarity with safety, security, compliance, and quality standards and procedures
- Effective interpersonal and client service skills
Job Duties
- Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers
- Schedule and dispatch resources, which may be team members, crews/teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and/or computers
- Ensure timely and efficient movement of resources according to work orders and/or resource schedules
- Oversee all communications within specifically assigned area(s)
- Receive or prepare work orders and work schedules
- Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
- Recognize and mitigate a variety of issues encountered within the department and other work environments
- Confer with clients and/or supervising personnel in order to address questions, problems, and requests for resources
- Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency
- Compile statistics and reports on work progress
- Monitor daily services and provide updates and reports
- Comply with all safety, security, compliance, and quality standards and procedures established by the company, clients, and regulatory authorities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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