Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Matching 401k
performance-based bonuses
Job Description
Million Air is a premier aviation services provider known for exceptional customer experiences and high-quality service in the private aviation sector. Specializing in serving private jets as well as military and commercial aircraft, Million Air upholds a commitment to excellence reflected in their motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." The company has earned a reputation for its dedication to top-tier service, creating a welcoming environment for crew and passengers alike. This is achieved through a collaborative team culture where every employee plays a vital role in maintaining the highest standards of hospitality and operational efficiency. Employing... Show More
Job Requirements
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- ability to work evenings, weekends, and holidays
- acceptable driving record
- ability to pass a background check
- zero tolerance drug free employer includes pre-employment and random screening
Job Qualifications
- Customer service experience preferably in the service industry
- high school diploma or equivalent
- strong computer skills including Microsoft Office products and point of sale programs
- basic mathematical knowledge
- must be able to operate a motor vehicle and be insurable by company insurance policy
- ability to communicate with customers and employees in person, on phone, and through radio communications
- bi-lingual preferred
Job Duties
- Greet customers in a friendly, professional manner
- provide concierge services to pilots and customers including making reservations as required
- invoicing for services rendered to customers and pilots
- record customer preferences in Million Air internal system
- proactive preparation for all incoming aircraft
- provide timely feedback to the company regarding service failures or customer concerns
- partner with line service team to meet and exceed customer's service expectations
- keep hospitality bar stocked with snacks and beverages
- maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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