Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Matching 401k
Paid Time Off
Medical
Dental
Vision
performance-based bonuses
Job Description
Freeman Jet Center is a premier aviation services provider specializing in servicing private, military, and commercial aircraft. Renowned for its commitment to delivering exceptional service in the aviation industry, Freeman Jet Center offers a professional environment where teamwork and customer satisfaction are top priorities. With a strong focus on creating extraordinary customer experiences, the company thrives on passion for aviation and excellence in service. Freeman Jet Center is situated in a dynamic industry that requires adaptable and highly skilled team members to meet the fast-paced and diverse needs of its clientele.
The Aviation Customer Service Representative position at Freem... Show More
The Aviation Customer Service Representative position at Freem... Show More
Job Requirements
- Customer service experience preferably in the service industry - 1 year required
- High school diploma or equivalent
- Excel database experience
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
Job Qualifications
- Customer service experience preferably in the service industry - 1 year required
- High school diploma or equivalent
- Excel database experience
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
Job Duties
- Greet customers in a friendly, professional manner
- Provide concierge services to pilots and customers including making reservations as required
- Invoicing for services rendered to customers and pilots
- Record customer preferences in Freeman Jet Center CSI system
- Proactive preparation for all incoming aircraft
- Provide timely feedback to the company regarding service failures or customer concerns
- Partner with line service team to meet and exceed customer's service expectations
- Keep hospitality bar stocked with snacks and beverages
- Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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