Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Employee wellness programs
Job Description
Health Sciences Information Technology (HSIT) at the University of Pittsburgh is a specialized department dedicated to providing comprehensive technology support to the six schools within the Health Sciences complex. The HSIT team focuses on enhancing the IT strategy for health sciences education, research, and clinical activities, fostering an environment that supports innovation and efficiency across these critical fields. Its mission is to develop and maintain a robust technology infrastructure that simplifies IT services, aligns with institutional goals, and delivers high standards of service to faculty, staff, and students alike. HSIT operates within a dynamic academic and healthcare setting, ensuring technology... Show More
Job Requirements
- Bachelor's degree in information technology, communications, media production, or a related field
- Minimum 3 years of experience in AV coordination or related technical support roles
- Strong working knowledge of AV systems including sound reinforcement, video conferencing, live streaming, and presentation technologies
- Demonstrated ability to troubleshoot and resolve technical issues independently
- Excellent communication and interpersonal skills
- Proven leadership experience managing teams and coordinating event logistics
- Ability to multitask, prioritize, and remain calm under pressure
- Flexible schedule to accommodate early morning, evening, or weekend events
- Ability to lift and transport equipment weighing up to 30 pounds
- On-site presence required
- Willingness to work early morning, evening, or weekend hours as needed
Job Qualifications
- Bachelor's degree in Information Technology, Communications, Media Production, or related field
- Minimum 3 years of experience in AV coordination or related technical support roles
- Strong working knowledge of AV systems including sound reinforcement, video conferencing, live streaming, and presentation technologies
- Demonstrated ability to troubleshoot and resolve technical issues quickly and independently
- Excellent communication and interpersonal skills
- Proven leadership experience in managing teams and coordinating event logistics
- Ability to multitask, prioritize, and work calmly under pressure
- Flexible schedule to accommodate early morning, evening, or weekend events
- Preferred certifications such as Certified Technology Specialist (CTS)
- Experience in higher education or healthcare environments
- Familiarity with AV-over-IP systems, digital signal processing, and remote monitoring tools
- Knowledge of accessibility standards for digital and multimedia content
Job Duties
- Coordinate and oversee AV support for Health Sciences events including lectures, conferences, webinars, and symposiums
- Provide technical expertise in troubleshooting and operating AV systems, including microphones, projectors, video conferencing systems, Crestron/Extron control systems, and video streaming tools (e.g., Zoom, Teams)
- Serve as primary liaison between event organizers, faculty, and technical staff to ensure all AV needs are met and expectations are aligned
- Supervise AV support staff by assigning tasks, providing training, and overseeing on-site execution
- Prepare and maintain equipment before, during, and after events, ensuring all AV systems are in optimal condition
- Work under pressure to resolve real-time technical issues and prepare and adapt last-minute changes with professionalism and efficiency
- Document event requirements and maintain accurate records of AV setups, configurations, and post-event evaluations
- Ensure compliance with university IT and AV standards, as well as ADA accessibility requirements for AV content and delivery
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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