Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $28.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid holidays
Paid Time Off
401k plan
long-term disability
short-term disability
Paid parental leave
Employee stock purchase plan
Job Description
Cognizant is a leading global IT consulting firm renowned for leveraging modern technologies to improve a broad spectrum of business operations across various industries. With a strong commitment to innovation, efficiency, and client success, Cognizant delivers technology-driven solutions that empower organizations to operate more effectively and achieve their strategic objectives. The company prides itself on its dynamic work environment, fostering collaboration, diversity, and continuous professional growth for its employees. Cognizant offers a comprehensive range of services including digital, technology, consulting, and operations services, positioning itself as a trusted partner for businesses aiming to navigate the complexities of today’s digital landscape.<... Show More
Job Requirements
- High school diploma or GED
- preferred Bachelor’s Degree
- 3+ years of supervisory experience
- excellent customer service skills
- availability to work various shifts including nights and weekends
- ability to work independently and in a team
- strong communication and conflict resolution capabilities
Job Qualifications
- High school diploma or GED, Bachelor’s Degree preferred
- 3+ years of supervisory experience
- excellent customer service skills
- availability to work in different shifts (24 hours)
- able to work independently and in a team-oriented environment
- strong communication and conflict resolution skills
Job Duties
- Direct and guide field staff to maintain outstanding customer service and operational efficiency in a safe manner
- manage driver check-in processes, including readiness for the schedule, daily checklists, and assignment of day to day tasks
- supervise operational targets and adjust schedules for operational efficiencies
- ensure drivers comply and adhere to the procedural guidelines
- observe safety practices and take corrective action when required
- monitor and handle break times for drivers to ensure compliance with regulations
- assist dispatch supervisors, including coordinating wheelchair assistance calls
- assist Operations/Depot Manager during training sessions and one-on-one meetings
- interact with officials on routine matters during shifts
- manage location under the direction of the General Manager
- participate in disciplinary actions, including discharge meetings
- perform other tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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