Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid training
career growth
competitive compensation
Paid Time Off
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
short term disability
long term disability
accidental death and dismemberment insurance
Life insurance
Year-end bonus
Employee Discounts
Job Description
Ken Garff Automotive Group is a distinguished automotive dealership group known for its dedication to excellence and innovation in the car sales and service industry. With a history steeped in family values and a forward-thinking approach, Ken Garff is not your typical dealership. The group prides itself on fostering a culture of respect, integrity, growth, humility, and teamwork, committed to creating a welcoming and empowering environment for its employees and customers alike. Their aim is to build lifetime relationships with customers by treating people R.I.G.H.T. (Respect, Integrity, Growth, Humility, and Teamwork). Ken Garff Automotive Group continually strives to change, grow,... Show More
Job Requirements
- Must be 18 years or older and be authorized to work in the U.S
- High school diploma or equivalent
- One year of prior receptionist experience highly preferred
- A valid in-state driver’s license and a good driving record per company standards
- Ability to handle multiple tasks simultaneously and work in a fast-paced environment
- Strong communication skills
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Previous automotive dealership experience a plus but not required
- One year of prior receptionist experience highly preferred
- Excellent communication and interpersonal skills
- Ability to use computer systems and software relevant to the automotive service industry
- Strong organizational skills and attention to detail
- Customer-oriented with a friendly and professional demeanor
Job Duties
- Answer phones in a professional manner within three rings and transfer customers promptly to appropriate destination
- Use computer systems to look up customer’s service history schedule appointments enter repair order information and manage information
- Maintain and update customer records and files
- Takes messages from customer when desired person is unable to be reached or at customer request
- Greet and accommodate walk-in customers promptly provides timely friendly professional service
- Provide excellent customer service by listening to customer inquiries and requests asking questions to identify service needs resolving customer concerns and sell additional services when appropriate
- Always maintain a professional appearance
- Writing up vendor purchase orders
- Submit Kornerstone extended warranty claims
- Thoroughly explain the customer satisfaction survey to each customer
- Identify recommend and support opportunities for process improvement
- Assist in administrative duties as assigned
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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