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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Overtime opportunities
Professional Development
Employee Discounts
Retirement Plan
friendly work environment
Job Description
Our company is a thriving automotive service center dedicated to providing exceptional repair and maintenance services to a wide range of customers. With a strong commitment to quality and customer satisfaction, we pride ourselves on delivering reliable and efficient automotive solutions. Our team of skilled technicians and knowledgeable staff work collaboratively to ensure every vehicle is serviced to the highest standards, helping customers maintain the safety and performance of their vehicles. As a workplace, we foster a dynamic, fast-paced environment that encourages professional growth, continuous learning, and a positive workplace culture that values both employee and customer experiences.
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Job Requirements
- High school diploma or equivalent
- Previous experience in a front desk or administrative role
- Proficiency with All data system and Clover
- Ability to manage multi-line phone systems
- Strong organizational and multitasking abilities
- Basic bookkeeping knowledge preferred
- Excellent communication skills
- Ability to work 40 hours per week
- Willingness to work overtime when necessary
Job Qualifications
- Proven experience in front desk or office management roles within an automotive or service environment
- Strong computer skills including proficiency with Microsoft Office Suite, Google Workspace, data entry, and general computer literacy
- Excellent phone etiquette with experience managing multi-line phone systems in a fast-paced setting
- Bilingual abilities are highly preferred to serve diverse customer needs effectively
- Demonstrated organizational skills with the ability to multitask, prioritize, and manage time effectively
- Clerical experience including filing, proofreading, calendar management, and document handling
- Customer service background with a focus on delivering positive support experiences
- Personal assistant or administrative experience is a plus for handling varied responsibilities efficiently
Job Duties
- Greet customers warmly upon arrival and handle all front desk interactions with professionalism and enthusiasm
- Manage multi-line phone systems to answer inquiries, schedule appointments, and direct calls efficiently
- Maintain accurate appointment calendars using office management software and Google Workspace tools
- Process customer check-ins and check-outs, ensuring all necessary documentation is complete and accurate
- Support office operations through data entry, filing, proofreading, and maintaining organized records
- Provide excellent customer support by addressing questions, providing information about services, and following up as needed
- Assist with basic bookkeeping tasks using QuickBooks and handle billing or invoicing processes
- Coordinate with technicians and support staff to ensure timely communication and workflow efficiency
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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