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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Employee Discounts
Career advancement opportunities
community service initiatives
Job Description
DARCARS of Silver Spring is a reputable automotive dealership known for its commitment to customer satisfaction and quality service. As part of a well-established network, DARCARS offers a professional and welcoming environment for both its employees and customers. The dealership specializes in providing a wide range of new and pre-owned vehicles, comprehensive automotive services, and parts to meet diverse customer needs. DARCARS of Silver Spring prides itself on maintaining high standards of professionalism, integrity, and community involvement. The dealership fosters a culture that values teamwork, continuous improvement, and customer-centric service, making it a preferred workplace for automotive professionals.
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Job Requirements
- High school diploma or equivalent
- must be at least eighteen years of age
- valid driver’s license and acceptable safe driving record
- ability to pass pre-employment background screening
- ability to speak clearly and pleasantly on the telephone
- able to work flexible schedule including evenings and weekends
- ability to sit for long periods
- ability to work in a fast-paced environment
Job Qualifications
- Must be able to speak clearly and pleasantly on the telephone
- strong communication skills with customers and employees
- ability to speak multiple languages such as Spanish or Chinese is a plus
- demonstrated commitment to customer service
- ability to read, comprehend instructions and policy documents
- previous customer service experience preferred but not required
- ability to work in a fast-paced environment
- be a team player
- must have a valid driver’s license and acceptable safe driving record
- high school diploma or equivalent
- must be at least eighteen years of age
- ability to sit for long periods
- ability to work flexible schedule including evenings and weekends
Job Duties
- Greet showroom customers and determine the nature of their visit
- direct customers to the correct department or salesperson
- answer basic customer inquiries and refer more extensive inquiries
- enter data into computer operated prospect tracking system
- manage switchboard and route incoming calls
- take thorough messages and provide basic information to callers
- update and distribute company telephone roster
- perform clerical and accounting duties as assigned
- serve as showroom greeter
- make transaction receipts for sale and service department if applicable
- perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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