ALLIANCE SERVICE GROUP

Automotive Dealership Porter/Valet Supervisor - Patrick BMW

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $20.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Career Development
Employee Discounts
career advancement
supportive work environment

Job Description

Alliance Dealer Solutions is a prominent provider of service solutions to automotive dealerships, primarily focused on enhancing operational efficiency and customer satisfaction within the service department. Partnering with numerous dealerships, Alliance Dealer Solutions delivers innovative processes and leadership to help dealerships streamline service operations, increase productivity, and elevate the client experience. Known for fostering a supportive and professional work environment, the company offers career advancement prospects for self-motivated and entrepreneurial individuals who thrive in leadership roles.

The role of Service Porter Supervisor at Alliance Dealer Solutions represents a vital position at one of its dealership partners, responsible for overseein... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in automotive service or customer service preferred
  • Ability to lead and manage a team effectively
  • Excellent communication and interpersonal skills
  • Reliable and punctual with strong work ethic
  • Ability to multitask and manage time efficiently
  • Professional appearance and demeanor

Job Qualifications

  • Strong leadership skills
  • Exceptional customer service skills
  • Excellent organizational skills
  • Meticulous attention to detail
  • Excellent verbal and written communication skills
  • Neat and professional appearance
  • Strong time management skills

Job Duties

  • Maintain a physical presence on the service drive to ensure a high-quality appearance
  • Acknowledge and assist all vehicles with a smile and a friendly greeting
  • Properly log all pick-up requests from advisors and cashiers as needed
  • Maintain a steady traffic flow on the service drive, using cones for lane closures if necessary
  • Monitor porter return times to ensure a quick and memorable customer experience
  • Assign downtime duties such as sweeping, picking up trash, maintaining the lounge and cleaning
  • Rotate lunch breaks to ensure the service drive is always properly staffed
  • Assist with supervising the service department to ensure timely vehicle delivery
  • Oversee and manage the service porter team providing guidance and training
  • Perform other tasks as required to ensure smooth dealership operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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