Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
comprehensive health coverage
Dental Insurance
Vision Insurance
401(k) with Company Match
Access perks
Childcare discounts
Job Description
Bally's Corporation is a leading global casino-entertainment company with an expansive omni-channel presence, operating 15 casinos across 10 states within the United States. It is recognized for its diverse entertainment portfolio which extends beyond casinos to include a golf course in New York and a horse racetrack in Colorado. Additionally, it holds online sports betting licenses (OSB) in 18 states, highlighting its significant footprint in the digital gaming sphere. The company’s recent international expansion includes the high-profile acquisition of Aspers Casino in Newcastle, United Kingdom, further diversifying its offerings and global reach. Bally's also owns Bally's Interactive International (formerly Gamesys... Show More
Job Requirements
- High school diploma or equivalent
- relevant experience in audit functions or hospitality management
- ability to work varied shifts including nights, weekends, and holidays
- physical ability to lift 25 lbs
- ability to stand and walk for 7 or more hours
- effective communication skills in English
- knowledge of Indiana Gaming regulations and company policies
- willingness to adhere to company service standards
- flexibility to perform other assigned duties as needed
Job Qualifications
- Knowledge of audit functions
- revenue management experience
- hotel management experience
- ability to perform each essential duty satisfactorily
- strong communication skills
- ability to handle guest complaints professionally
- proficiency with lodging and gaming systems
- understanding of Indiana Gaming regulations
- ability to follow company service standards
- physical ability to lift up to 25 lbs
- ability to stand and walk for extended periods
Job Duties
- Checks guests in and out of hotel when needed
- performs complete night audit functions
- provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc
- distributes reports to all areas needed
- works with both lodging and gaming systems in processing reservations
- corrects any problems that may arise during close day procedures
- addresses guest complaints and problems that may occur during designated shift
- able to register guests correctly and procedurally in accordance to established service standards
- obtain appropriate amount of credit/payment for guests stay
- issue room keys to registered guests
- able to settle/close out guest accounts correctly and procedurally upon their departure
- able to correctly and procedurally close out shift at the end of their shift
- must be able to lift up to 25 lbs
- and be able to walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
- must be able to understand and communicate in English
- knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
- must be able to stand and walk for prolong periods of time (7+ hours)
- always follow the company service standards model
- must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends
- other duties may be assigned at any time
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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