Audio Visual Specialist and Event Coordinator (SMSU)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,366.00 - $77,969.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flex cash option
CalPERS retirement
CalPERS 457
Group Term Life Insurance
Holidays
Personal holiday
Vacation leave
sick leave
Educational assistance benefit
employee assistance plan
Long-term care insurance
Pet insurance
Flexible spending account
Workers' compensation
unemployment insurance
State disability insurance
Job Description
California State University, San Bernardino's Santos Manuel Student Union (SMSU) serves as the vibrant social and cultural hub of the campus community. It plays a vital role in fostering student engagement, retention, and leadership development through a wide array of cultural, social, educational, and recreational events and services. As a dynamic focal point, the SMSU nurtures a supportive environment where students, faculty, staff, administration, alumni, and guests can build lasting connections and appreciate diverse perspectives across cultures, gender identities, and ethnic backgrounds. The facility encompasses extensive spaces, including dining areas, study lounges, event centers, JEDI centers, and recreational venues like... Show More
Job Requirements
- bachelor's degree in related field
- minimum of one year experience managing teams and overseeing live productions and AV operations
- demonstrated customer service and equipment troubleshooting skills
- ability to work flexible hours including evenings, weekends, and holidays
- physical ability to lift up to 50 pounds
- certification in First Aid and CPR/AED within first month of employment
- completion of Extron NAV Systems Certification, Extron Network Systems Specialist Program, and Mobile Elevating Working Platform Certification within six months
- valid ability to read and write technical documentation
- commitment to safety and regulatory compliance
Job Qualifications
- bachelor's degree in a related program
- minimum of one year managing teams, live productions, audio visual installations, equipment testing, customer service, and equipment repair
- 1 - 2 years experience working with students preferred
- ability to read and interpret technical documents and regulations
- strong written and verbal communication skills
- proficiency in multiple software programs
- advanced knowledge of MS Office including Excel, Word, PowerPoint, and Outlook
- working knowledge of EMS, 7Point Ops, Adobe Creative Suite preferred
- ability to perform simple mathematical computations
- ability to solve practical problems and interpret diverse instructions
Job Duties
- serve as a specialist in audio-visual and room configuration needs for in-house and off-campus contacts
- maintain a high level of customer service by engaging with clients and addressing their needs promptly
- utilize critical thinking and quick decision-making to resolve issues during events
- oversee installations, upgrades, and maintenance of AV systems including conference rooms and video telecommunications
- manage meeting room and facility setups coordinating with clients and Event Services Manager
- restore non-working AV equipment and provide routine move/add/change support
- oversee inventory management by tracking and organizing equipment
- develop clear instructions and documentation for AV system users
- assist with capital purchases related to meeting room furniture and equipment
- maintain all video walls, video displays, Extron, and projection systems in SMSU facilities
- set up and test new AV equipment and user devices
- maintain liaison with outside vendors for AV support
- observe all applicable laws and operate in accordance with safety procedures
- provide input on SMSU Scheduling and Facilities Use Policies
- serve as extension of Event Services Manager during requirement gathering and job walks
- participate on campus-wide committees as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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