Audio Visual Specialist

Lawton, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $48,700.00 - $78,200.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

Life insurance

Disability insurance

Job Description

The United States Army Fires Center of Excellence (FCoE) at Fort Sill, Oklahoma, is a premier military institution dedicated to training, educating, and developing soldiers and leaders across various operational domains. The FCoE focuses on creating and enhancing capabilities to provide a robust Fires Force ready to support the Joint Warfighting Commander in joint and multinational environments. This esteemed organization plays a crucial role in ensuring that the United States Army maintains its combat readiness and technological superiority through rigorous training programs and cutting-edge innovations.

Within this environment, the Chief Information Office Support Staff of the US Army Fi... Show More

Job Requirements

Associate's degree or three years of technically related audiovisual support experience
Basic knowledge and understanding of audiovisual and IT systems
SECRET clearance or ability to obtain INTERIM SECRET clearance
InfoComm International Certification in Audiovisual Technology
InfoComm International CTS Certification in Audiovisual Technology Installation
Basic Crestron, AMX, Biamp, and Extron training or ability to train within 120 days
Ability to lift and carry up to 50 pounds
Ability to climb and work at heights up to 20 feet
Ability to respond to service requests within specified time frames
Experience in maintaining audiovisual equipment and systems
Effective communication and coordination skills
Experience in maintaining logs and using ticketing systems
Position contingent on contract award
Must comply with equal opportunity employment policies.

Job Qualifications

Possess an associate's degree in a related field or three years of technically related field experience in providing audiovisual support
Have a basic knowledge and understanding of audiovisual and information technology system settings
Possess a SECRET clearance or ability to obtain an INTERIM SECRET clearance
Hold InfoComm International Certification in Audiovisual Technology current throughout employment
Hold InfoComm International Certification (CTS) in Audiovisual Technology Installation current throughout employment
Possess basic training or capability of training within 120 days in Crestron, AMX, Biamp, and Extron systems
Ability to provide clear instructions and briefings on audiovisual systems use
Experience in coordinating audiovisual setup for events and ceremonies
Skilled in troubleshooting and repairing audiovisual equipment including cabling and components
Effective communication skills for coordinating with technical support and customers
Ability to maintain detailed logs and reports related to audiovisual system performance and maintenance.

Job Duties

Provide daily on-site operational and sustainment support for installed classroom audiovisual equipment including hardware, software, networking, and TEAMS video conferencing for Enterprise Classroom Program classrooms
Possess the ability to lift/carry up to 50 pounds and work at heights of 20 feet
Maintain daily logs of performance tasks, customer requests, and known issues
Utilize the Army's Incident ticketing system AESMP to capture workload
Capture daily and weekly sustainment reporting requirements via the online ECP Repository
Provide status reporting of daily activities, recurring or significant issues, maintenance checks, and problem resolutions
Perform monthly preventative maintenance of audiovisual equipment including cleaning projectors and cabinets
Change projector filters and lamps as required
Identify, troubleshoot and resolve classroom equipment performance issues and replace parts as necessary
Serve as the classroom support representative for ECP and maintain routine communications with the ECP PM office
Maintain Common Operating Picture of all ECP Classrooms
Assist on-site government and other personnel with daily classroom audiovisual equipment operations
Provide on-site audiovisual expertise for ECP classrooms
Ensure all ECP classrooms are maintained in a fully functional state for government training
Enter sustainment tickets into the ECP online classroom sustainment ticketing system and monitor until resolution
Maintain accountability of equipment and repair parts for daily troubleshooting and maintenance
Report daily issue of bulbs and repair parts by classroom
Coordinate with ECP technical support to resolve issues and restore classroom functionality
Interpret audiovisual signal flow wiring diagrams and schematics
Repair CAT6A cabling as needed
Document shipping and receiving of classroom audiovisual equipment repair/replacement parts
Produce audio products for presentations, ceremonies, and events
Receive requests and set up audiovisual equipment for events including ceremonies and conferences
Coordinate with customers to determine audiovisual requirements and conduct site surveys
Determine equipment quantity, configuration, and setup parameters
Test and operate audiovisual systems during events to ensure quality sound reproduction
Develop and manage the audiovisual loaner program
Provide instructions and briefings on the use of audiovisual and instructional technology equipment
Perform audiovisual setup for special events
Create SharePoint and AESMP tickets for classroom issues
Provide COR monthly reports on work completed and pending
Respond to service requests within specified time frames
Coordinate with COR for extended timelines.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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