Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $23.00 - $28.00
Work Schedule
Flexible
Benefits
Health Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Tuition Reimbursement
Company Vehicle
Quarterly bonus program
Job Description
Cook Solutions Group is a leading provider of technology solutions and services primarily focusing on banking and security systems. With a commitment to delivering high-quality service through a positive and team-oriented culture, Cook Solutions Group has established itself as an award-winning company recognized as one of the 100 Best Companies to Work For. The company operates with a strong ethos encapsulated in the phrase "We Make It Happen," encouraging teamwork, excellent service, and proactive problem-solving across all levels of the organization. Cook Solutions Group offers its employees comprehensive benefits, competitive pay, and meaningful career growth opportunities in an environment that... Show More
Job Requirements
- High school diploma or GED
- 2-5 years of technical service, electronics, or ATM repair experience
- strong troubleshooting and time management skills
- valid drivers license and a clean driving record
- physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally
Job Qualifications
- High school diploma or GED
- 2-5 years of technical service, electronics, or ATM repair experience
- strong troubleshooting and time management skills
- excellent customer service mindset
- willingness to train on advanced systems, including security equipment
- NCR certification a plus but not required
- valid drivers license and a clean driving record
- physical ability to lift/move up to 50 lbs regularly and up to 100 lbs occasionally
Job Duties
- Install and maintain ATM products from multiple manufacturers
- troubleshoot and repair mechanical/electronic ATM components
- perform software reloads, preventative maintenance, and cleanings
- coordinate and prioritize daily service calls
- communicate effectively with customers and internal teams
- keep detailed service reports and documentation
- maintain spare parts inventory
- occasionally handle ATM cash access situations under strict protocols
- support fellow technicians and learn new systems, including security hardware
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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