Athletic Club Front Desk Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
wellness programs

Job Description

Flying Horse Resort and Club, located in the heart of Colorado Springs, Colorado, is a premier luxury resort known for its world-class hospitality and exceptional amenities. The resort boasts two championship golf courses, a luxury hotel, a state-of-the-art fitness club, a rejuvenating spa, fine dining options, and much more, making it a top destination for both leisure and business travelers seeking comfort and sophistication. Recognized for its dedication to delivering unparalleled guest experiences, Flying Horse Resort and Club prides itself on fostering a dynamic and welcoming environment that blends professionalism with personalized service.

The role of Front Desk Associ... Show More

Job Requirements

  • Must have administrative experience
  • understanding of basic marketing concepts and operations
  • ability to use Excel, Outlook, and Microsoft Word
  • proficiency in photocopying and fax equipment
  • must be detail oriented
  • good organizational abilities
  • capable of multitasking in a fast paced environment
  • knowledge of retail sales preferred
  • must possess strong customer service skills
  • must have strong oral communication skills
  • ability to work effectively under time deadlines

Job Qualifications

  • Administrative experience
  • understanding of basic marketing concepts and operations
  • ability to use Excel, Outlook, and Microsoft Word
  • proficiency in photocopying and fax equipment
  • detail oriented
  • good organizational abilities
  • capable of handling multiple tasks simultaneously
  • knowledge of retail sales preferred
  • strong interpersonal relationship skills
  • strong customer service skills
  • excellent oral communication skills
  • competency in dealing with Club Members and employees with tact and diplomacy

Job Duties

  • Distribute daily use and monthly locker rentals
  • make reservations for tennis courts, gymnasium and Kids' Cabin
  • effectively and enthusiastically welcome Club Members, guests and employees into the athletic club with a professional and friendly demeanor
  • ensure that all products, information, scheduling, and operations of the front desk meet a specific and high quality standard
  • be an intermediary between membership and athletic club staff
  • assist communication between all areas of the Athletic Club as well as all departments throughout property
  • knowledge of retail products and services offered in the athletic club
  • assist Athletic Club Supervisor and leadership team in administrative duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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