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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,000.00 - $80,700.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
retirement savings plan
Paid Time Off
Tuition Reimbursement
Onsite counseling
Job Description
California Institute of Technology, commonly known as Caltech, is a world-renowned research university located in Pasadena, California. It is recognized for its cutting-edge scientific research and contribution to innovation and technology globally. Caltech is not only an academic institution but also serves as an influential community hub that provides a variety of facilities and services to faculty, students, staff, and other community members. One such facility within Caltech is The Athenaeum, which is a private membership club that fosters connection within this distinguished community. The Athenaeum holds a tradition of excellence, offering high-quality services, events, and social opportunities tailored to... Show More
Job Requirements
- Bachelor's degree in hospitality management, business, or related field
- 10 plus years of hospitality leadership experience
- Experience in private clubs, luxury hotels, resorts, or historic properties with multi-department operations oversight
- Proven ability to manage financials including budgets and revenue models
- Experience working with Boards or governance committees
- Proven strategic planning and leadership skills
- Ability to lead high-touch service environments
- Experience with digital marketing and social media
- Ability to develop and implement operational policies and procedures
- Strong communication and collaboration skills
- Facility management and project oversight experience
- Fundraising experience
- Ability to foster positive workplace culture
- Compliance with local, state, and federal laws
Job Qualifications
- Bachelor's degree in hospitality management, business, or related field
- 10 plus years of hospitality leadership experience
- Established experience in private clubs, luxury hotels, resorts, or historic properties with multi-department operations oversight
- Proven success overseeing hotel and private club financials including budgets, member dues models, food, beverage, and events performance
- Experience working with Boards, Trustees, or governance committees including reporting and strategic collaboration
- Strong track record of strategic planning and organizational leadership
- Experience in leading high-touch service environments focused on exceptional member and guest experiences
- Demonstrated success in digital marketing, social media, and brand repositioning initiatives
- Master's degree in Hospitality Management, Business, or related field preferred
- Experience in higher education preferred
- Experience managing historic hotels, luxury membership clubs, or heritage properties with preservation considerations preferred
- Certified Club Manager (CCM), Certified Hotel Administrator (CHA), Certified Hospitality Professional (CHP), or other relevant credentials preferred
- Active involvement in professional associations such as CMAA or AHLA preferred
Job Duties
- Provide strategic leadership and broad direction to all departments within The Athenaeum including fiscal operations, hotel operations, membership and marketing, food and beverage, culinary, purchasing, and private and club events
- Oversee the planning, development, formulation, and implementation of operational policies, programs, procedures, communications strategies, and business plans
- Establish, implement, communicate, and reinforce the club's philosophy, mission, and vision in alignment with Institute goals and governance bodies
- Ensure delivery of high-quality products, services, programs, and support to members, guests, and campus departments
- Collaborate with various committees to report on financial and operational status and advise on policy
- Ensure compliance with local, state, and federal laws through license and certification renewals
- Provide broad direction for high-profile events impacting the Institute's reputation
- Develop and maintain strong relationships within the Caltech community
- Formulate and monitor annual operating and capital budgets and business plans
- Identify and develop new revenue streams and control costs
- Oversee management reports and financial statements with focus on revenue and cost control
- Make key decisions on hiring, terminations, promotions, salary, training, and performance evaluations
- Cultivate a positive and productive workplace environment
- Oversee care and maintenance of club facilities and physical assets
- Provide direction on renovation and construction projects including budgeting
- Act as primary communicator for club information to members and staff
- Oversee member relations and marketing campaigns including social media and website management
- Expand fundraising efforts particularly for the Athenaeum Architectural Preservation Fund
- Participate in community outreach activities to enhance club prestige
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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