Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
opportunities for career growth
Training and development programs
flexible scheduling
Positive work environment
diversity and inclusion
Job Description
BEST Crowd Management is a renowned leader in the event security and guest services industry, operating under the larger GardaWorld umbrella. Known for its dedication to safety, professionalism, and customer engagement, BEST Crowd Management plays a pivotal role in managing large-scale events across various high-profile venues such as the AT&T Stadium. The company specializes in crowd management, event staffing, and security services, ensuring that attendees have safe, orderly, and enjoyable experiences. The team at BEST Crowd Management is comprised of dynamic and customer-focused professionals who work collaboratively to deliver exceptional service and uphold the highest standards in event management.
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Job Requirements
- Be at least 18 years old age requirements may vary depending on local regulations
- Hold a high school diploma or equivalent some college education is preferred
- Previous experience in customer service hospitality or event-related roles is advantageous
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
- Flexibility to work evenings weekends and holidays
- Physical stamina to stand walk and engage in physical activities for extended periods
- Demonstrated reliability punctuality and strong work ethic
Job Qualifications
- Hold a high school diploma or equivalent
- some college education is preferred
- Previous experience in customer service hospitality or event-related roles is advantageous
- Excellent communication and interpersonal skills to interact effectively with diverse individuals
- Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
- Demonstrated reliability punctuality and a strong work ethic
- Flexibility to work evenings weekends and holidays based on event schedules
- Physical stamina to stand walk and engage in physical activities for extended periods
Job Duties
- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
- Assist with event set-up including arranging equipment placing signage and other assigned tasks
- Monitor event areas to ensure cleanliness organization and compliance with venue policies
- Answer questions and provide information about the event facilities and amenities to guests
- Guide and direct guests to appropriate locations such as seating areas restrooms concession stands and exits
- Address guest inquiries complaints or issues promptly and professionally
- Collaborate with event staff vendors and team members to ensure smooth event operations
- Assist with crowd management when necessary to ensure a safe and enjoyable experience for all attendees
- Adhere to company policies procedures and guidelines to maintain a high standard of professionalism and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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