Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
positive and supportive work environment
Job Description
BEST Crowd Management, a division of GardaWorld, is a leading provider of professional crowd management and event security services. With a commitment to safety, professionalism, and superior customer service, BEST Crowd Management has established itself as a trusted partner for managing events at large venues such as the AT&T Stadium. The company specializes in creating safe, welcoming, and organized environments for attendees, ensuring memorable and positive experiences for all guests. Operating with a highly trained staff, BEST Crowd Management integrates best practices in crowd control, customer service, and event coordination to support a variety of events ranging from concerts and... Show More
Job Requirements
- Be at least 18 years old
- Hold a high school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is advantageous
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
- Flexibility to work evenings, weekends, and holidays based on event schedules
- Physical stamina to stand, walk, and engage in physical activities for extended periods
- Demonstrated reliability, punctuality, and a strong work ethic
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or event-related roles is advantageous
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to remain calm and professional in high-pressure situations
- Demonstrated reliability, punctuality, and strong work ethic
Job Duties
- Provide outstanding customer service by warmly welcoming and assisting event attendees with their needs
- Assist with event set-up, including arranging equipment, placing signage, and other tasks as assigned
- Monitor event areas to ensure cleanliness, organization, and compliance with venue policies
- Answer questions and provide information about the event, facilities, and amenities to guests
- Guide and direct guests to appropriate locations, such as seating areas, restrooms, concession stands, and exits
- Address guest inquiries, complaints, or issues promptly and professionally
- Collaborate with event staff, vendors, and team members to ensure smooth event operations
- Assist with crowd management, when necessary, to ensure a safe and enjoyable experience for all attendees
- Adhere to company policies, procedures, and guidelines to maintain a high standard of professionalism and service excellence
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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