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Macy’s

At Your Service Center Associate, Westfield Valley Fair - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.45 - $21.28
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan with company match
Paid Time Off
Paid holidays
employee discount
performance-based incentives
Employee assistance program

Job Description

Macy's is not just a retail store; it's an iconic American institution that has been cherished by customers for over 160 years. Known for its rich history of innovations and traditions, Macy's is a place where unforgettable moments are created, from the excitement of the 4th of July Fireworks to the magical Thanksgiving Day Parade. As a leading department store, Macy's offers a wide array of merchandise that inspires millions of shoppers nationwide. The company prides itself on being a community-focused and inclusive employer that values its employees and encourages a culture of collaboration, excellence, and genuine customer care. Show More

Job Requirements

  • Flexible availability including days, evenings, weekends and holidays
  • Ability to communicate effectively in English
  • Dependable attendance and punctuality
  • Capability to stand for extended periods and lift up to 25 pounds
  • Ability to operate electronic devices and handle register transactions
  • Strong decision-making skills to address customer needs promptly
  • Good physical condition to perform tasks like stooping, kneeling, and reaching

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is an asset
  • Strong communication and interpersonal skills
  • Ability to multitask and problem-solve in a fast-paced environment
  • Basic computer proficiency and ability to use point-of-sale systems
  • Positive attitude and customer-first orientation
  • Ability to work flexible shifts including nights, weekends, and holidays

Job Duties

  • Greet customers warmly and provide genuine hospitality
  • Assist with Buy Online Pickup In Store (BOPS) orders, merchandise returns, and order pickups
  • Maintain cleanliness and organization of the At Your Service area
  • Use all necessary systems proficiently to complete transactions
  • Promote and explain Macy's Loyalty program benefits
  • Collaborate with team members to meet daily sales goals
  • Ensure a friction-free customer pickup experience by managing pickup areas effectively

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Job Qualifications

Experience

No experience required

Job Location

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