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Macy’s

At Your Service Center Associate, Westfield Valley Fair - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.45 - $21.28
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program

Job Description

Macy's is an iconic retail establishment that has been woven into the fabric of American culture for over 160 years. Known for its inspiring stores, irresistible products, and memorable events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's offers a shopping experience that mixes tradition with innovation. The company has a storied history of celebrating milestones and memorable moments with its customers and colleagues alike. Macy's is more than just a store – it's a story of connection, excitement, and community that has been continuously evolving to meet customer needs while maintaining a commitment... Show More

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • dependable attendance and punctuality
  • ability to understand and communicate effectively in English
  • capability to make prompt and sound decisions to address customer needs
  • comfortable working with electronic devices and cash registers
  • physical ability to stand for extended periods, lift at least 25 pounds, stoop, kneel, crouch, and reach
  • good vision including color vision and depth perception
  • willingness to adhere to employment policies and safety procedures

Job Qualifications

  • high school diploma or equivalent preferred
  • previous retail or customer service experience is a plus
  • strong communication and interpersonal skills
  • proficiency with electronic devices and point-of-sale systems
  • demonstrated ability to multitask in a fast-paced environment
  • customer-first attitude with problem-solving abilities
  • ability to work collaboratively within a team

Job Duties

  • Greet customers with warmth and genuine hospitality
  • assist customers with Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups
  • maintain a clean, organized, and inviting At Your Service area
  • use systems proficiently to complete transactions and support store fulfillment
  • share loyalty program benefits and open credit accounts to meet sales goals
  • collaborate with teammates to deliver excellent customer service
  • recover merchandise and ensure timely curbside delivery of orders

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

No experience required

Job Location

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