Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $20.35
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
Employee Discounts
performance-based incentives
Paid holidays
Job Description
Macy's is an iconic department store that has been weaving itself into the fabric of American life for over 160 years. More than just a retail space, Macy's is a blend of innovation and tradition, famous for its inspiring stores, irresistible products, and memorable cultural events like the Macy's Fourth of July Fireworks and the Thanksgiving Day Parade. This company has touched the lives of countless customers and colleagues alike, making it a truly special place to work. At Macy's, the commitment to customer experience and community is ingrained in everything the company does, creating a workplace environment that goes... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to communicate effectively in English
- Understand employment policies and safety rules
- Ability to make prompt decisions to resolve customer issues
- Comfortable working independently and as part of a team
- Ability to handle electronic devices and cash register
- Physical ability to stand for long periods, lift at least 25lbs, stoop, kneel, crouch, and climb ladders
- Good close vision and ability to adjust focus
- Experience or willingness to meet daily sales goals
Job Qualifications
- High school diploma or equivalent preferred
- Experience in retail customer service or related field is a plus
- Strong communication and interpersonal skills
- Ability to multitask and solve problems effectively
- Comfortable with technology and using electronic devices
- Customer-focused mindset with a passion for sales and hospitality
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greet customers with genuine hospitality and build lasting relationships
- Assist customers with Buy Online Pickup In Store (BOPS) orders and merchandise returns
- Maintain organized and clean At Your Service areas to ensure a positive customer experience
- Complete transactions efficiently using all required systems
- Promote and share Macy's Loyalty program benefits with customers
- Collaborate with team members to support store goals and provide excellent service
- Keep the shopping space clean and ensure timely order fulfillment including curbside delivery
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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