Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $20.35
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic department store with a rich history spanning over 160 years, renowned for its commitment to innovation and tradition. It is a beloved retail establishment that has been an integral part of American culture, known for memorable events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Macy's is not just a store; it's a story that continues to inspire customers and colleagues alike with its dedication to exceptional service, quality products, and creating enjoyable shopping experiences. The brand is a leader in the retail industry, focusing on customer satisfaction, inclusivity, and community... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Ability to stand for extended periods and lift at least 25 pounds
- Ability to communicate and read English effectively
- Dependable attendance and punctuality
- Capability to operate computer systems and handheld devices
- Ability to handle real-time customer issues and make sound decisions
- Physical ability to stoop, kneel, crouch, climb ladders, and reach above eye level
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience advantageous
- Strong multitasking and problem-solving skills
- Ability to communicate effectively with customers and team members
- Familiarity with technology and electronic devices
- Demonstrated ability to work flexible hours including nights, weekends, and holidays
- Commitment to providing excellent customer service and team collaboration
Job Duties
- Greet customers warmly and provide genuine hospitality
- Assist customers with Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups
- Maintain cleanliness and organization of the service and pickup areas
- Use systems proficiently to complete transactions and support store fulfillment
- Promote Macy’s Loyalty program and assist customers with credit account openings
- Collaborate with team members to support store goals and provide exceptional service
- Achieve daily sales goals and contribute to a positive store environment
OysterLink helps hospitality teams hire in one place.
Job Qualifications
Experience
No experience required
Job Location
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