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Macy’s

At Your Service Center Associate, Riverside Galleria at Tyler - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.90 - $20.35
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) Plan
Employee Discounts
performance-based incentives
Paid holidays
Employee assistance program

Job Description

Macy's is a renowned American department store chain that has been a staple in the retail industry for more than 160 years. Known not just as a store but as a significant part of American culture, Macy's has a rich history filled with innovations, traditions, and beloved annual events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. As a company, Macy's provides an engaging and dynamic working environment where employees are part of a story that impacts millions of customers nationwide. The store offers a variety of career opportunities ranging from customer service, merchandising, operations,... Show More

Job Requirements

  • flexible availability including nights, weekends, and holidays
  • dependable attendance and punctuality
  • able to stand for at least two consecutive hours
  • able to lift up to 25 pounds
  • effective communication in English
  • ability to understand and follow safety procedures
  • resourceful and able to work independently and in a team
  • meet daily sales goals
  • comfortable with technology use
  • positive attitude and willingness to learn

Job Qualifications

  • prior customer service experience preferred
  • ability to multitask and work in a fast-paced environment
  • strong communication and interpersonal skills
  • basic math and computer skills
  • ability to handle electronic devices such as cash registers and handheld equipment
  • teamwork and collaboration skills
  • adaptability and problem-solving abilities

Job Duties

  • greet customers warmly and provide genuine hospitality
  • support all At Your Service activities including BOPS, merchandise returns, and order pickups
  • keep service areas clean, organized, and inviting
  • use electronic systems proficiently to process transactions
  • engage customers by sharing loyalty program benefits and opening credit accounts
  • collaborate with team members to maintain a positive work environment
  • meet daily sales goals and contribute to store results

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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