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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k Match
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic American department store with a rich history spanning more than 160 years. Known for its memorable contributions to American culture such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's is more than just a place to shop—it's a place where traditions and innovations come together to create unforgettable experiences. With a commitment to delivering exceptional customer service and offering a wide range of products, Macy's continues to be a beloved destination for millions of customers across the country.
At Macy's, the At Your Service Center Colleague role is essential to ma... Show More
At Macy's, the At Your Service Center Colleague role is essential to ma... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Dependable attendance and punctuality
- Ability to communicate effectively in English
- Capability to make prompt decisions to resolve customer issues
- Ability to meet daily sales goals
- Comfortable working independently and as part of a team
- Ability to handle electronic devices and perform register transactions
- Physical ability to stand for long periods and lift up to 25 pounds
- Able to perform tasks that require stooping, kneeling, and reaching
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience is a plus
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Comfortable using technology and point-of-sale systems
- Customer-focused attitude with problem-solving skills
- Willingness to work flexible shifts including evenings, weekends, and holidays
Job Duties
- Greet customers with genuine hospitality and make personal connections
- Assist customers with Buy Online Pickup In Store (BOPS) orders and merchandise returns
- Maintain organized and clean pickup and return areas
- Complete transactions accurately using necessary systems and technology
- Share loyalty program benefits and promote credit account opportunities
- Help keep the shopping space inviting and recover merchandise
- Collaborate with team members to support store goals and provide excellent customer service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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