Macy’s logo

Macy’s

At Your Service Center Associate, Newport Centre - Jersey City - Full Time

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.92 - $18.50
clock

Work Schedule

Flexible
Weekend Shifts
Night Shifts
diamond

Benefits

401k
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program

Job Description

Macy’s is a renowned retail company that has been an integral part of American culture for over 160 years. Known for its innovative approach and deep-rooted traditions, Macy’s has become synonymous with iconic events such as the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. As a leading department store, Macy’s offers a wide range of high-quality merchandise, from fashion to home goods, creating truly inspiring shopping experiences. The company prides itself on being more than just a store – it is a place where memorable moments and milestones are created for customers and employees alike. Working at... Show More

Job Requirements

  • Flexible availability including days, evenings, weekends, and holidays
  • Regular, dependable attendance and punctuality
  • Ability to understand and communicate effectively in English
  • Must be able to make prompt, sound decisions to resolve customer issues
  • Comfort with electronic devices and cash register usage
  • Ability to meet daily sales goals
  • Physical ability to stand for long periods and lift at least 25 lbs
  • Capacity to perform stooping, kneeling, crouching, climbing ladders, and reaching above eye level

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with electronic devices and transaction systems
  • Team player with a customer-first mindset
  • Flexibility to work various shifts including nights, weekends, and holidays

Job Duties

  • Support all At Your Service activities including BOPS, merchandise returns, and order pickups
  • Maintain an organized and clean service area
  • Greet customers with genuine hospitality and build lasting relationships
  • Assist with store fulfillment including online order processing and curbside delivery
  • Meet daily sales goals and promote loyalty program benefits
  • Collaborate and support teammates to enhance customer service
  • Monitor and maintain product availability in the pickup and return areas

OysterLink simplifies hospitality hiring.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: