Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.90 - $20.35
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Paid holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is an iconic American retail institution that has been a beloved part of the country’s retail landscape for over 160 years. Founded with a commitment to innovation and customer delight, Macy's is known not only for its exceptional range of merchandise but also for its rich traditions. These include signature events like the Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade, both of which have become annual highlights cherished by millions of customers and families nationwide. Macy's stores are more than just shopping destinations; they are vibrant, dynamic environments where style, tradition, and customer service come... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Ability to communicate effectively with customers, co-workers, and supervisors
- Understand and follow employment policies and safety procedures in English
- Ability to make prompt, sound decisions to resolve customer issues
- Capable of working independently and collaboratively
- Comfortable with handling electronic devices and technology
- Physical ability to stand for extended periods and lift at least 25 pounds
- Reliable attendance and punctuality
Job Qualifications
- High school diploma or equivalent preferred
- Experience in retail or customer service environments is beneficial
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced setting
- Proficiency with electronic devices and point-of-sale systems
- Demonstrated commitment to customer-first service
- Ability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greet customers with warmth and genuine hospitality
- Assist customers with Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups
- Maintain a clean, organized, and inviting At Your Service area
- Use store systems proficiently to complete customer transactions
- Meet daily sales goals and actively promote loyalty program benefits
- Support fellow colleagues through honest and collaborative teamwork
- Ensure timely processing and curbside delivery of BOPS orders
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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