Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is more than just a store; it is a historic and iconic retail establishment that has been a cherished part of American culture for over 160 years. Known for its innovations and traditions, Macy's has become a symbol of inspiring shopping experiences, exceptional products, and memorable annual events such as the Macy's 4th of July Fireworks and the renowned Thanksgiving Day Parade. The company takes pride in being an integral part of countless special moments and milestones for both customers and colleagues, creating a sense of community and shared storytelling that makes Macy's a unique and special workplace.Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular, dependable attendance and punctuality
- Ability to understand and communicate effectively in English
- Capability to read and follow employment policies and safety procedures
- Physical ability to stand for at least two consecutive hours
- Able to lift at least 25 lbs and perform stooping, kneeling, crouching, and reaching tasks
- Comfortable using computers, handheld equipment, and cash registers
- Ability to make prompt and sound decisions in real time
- Strong customer focus and collaborative attitude
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience is an asset
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Familiarity with point of sale systems and electronic devices
- Demonstrated ability to provide excellent customer service
- Team-oriented with a positive attitude
- Problem-solving skills to handle customer inquiries and issues effectively
Job Duties
- Greet customers with genuine hospitality and engage in personal conversations
- Assist customers with Buy Online Pickup In Store (BOPS) order pickups and merchandise returns
- Maintain a clean, organized, and inviting At Your Service area and pickup/return zones
- Use retail systems proficiently to complete transactions and facilitate smooth customer service
- Ensure timely completion and curbside delivery of BOPS orders
- Promote Macy's Loyalty program and assist customers in opening credit accounts
- Collaborate with team members to meet daily sales goals and support store operations
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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