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Macy’s

At Your Service Center Associate, Lehigh Valley - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Holidays
Merchandise discount
performance-based incentives
Employee assistance program

Job Description

Macy's has been an iconic retail institution in America for over 160 years, renowned for its innovative spirit and deep-rooted traditions. As a leading department store, Macy's offers a wide array of irresistible products and engaging shopping experiences that have captivated customers nationwide. Known for its annual Macy's 4th of July Fireworks and the world-famous Thanksgiving Day Parade, Macy’s has been part of countless memorable milestones, combining a legacy of excellence with a forward-thinking approach to retail. Macy’s commitment to fostering a dynamic and inclusive work environment makes it a truly special place to build a career.

The At... Show More

Job Requirements

  • Flexible availability including days, evenings, weekends, and holidays
  • Regular, dependable attendance and punctuality
  • Ability to understand and communicate effectively in English
  • Ability to read and understand employment policies and safety procedures
  • Ability to make prompt, sound decisions in real time
  • Comfortable with electronic devices and technology
  • Physically able to stand for at least two consecutive hours and lift at least 25 pounds
  • Capable of stooping, kneeling, crouching, climbing ladders, and reaching above eye level
  • Possess close vision, color vision, depth perception, and focus adjustment capabilities

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous retail or customer service experience is advantageous
  • Strong communication and interpersonal skills
  • Proficient with electronic devices and point-of-sale systems
  • Proven ability to multitask and handle fast-paced environments
  • Demonstrated customer-first mindset and problem-solving ability
  • Team player with flexibility to work varied shifts including nights, weekends, and holidays

Job Duties

  • Greet customers with genuine hospitality and build personal relationships
  • Support all At Your Service activities including Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups
  • Use all required systems proficiently to complete transactions and ensure an organized collection area
  • Maintain a clean, shoppable space including the pickup and return areas
  • Share loyalty program benefits and assist customers with credit accounts
  • Meet daily sales goals and contribute to team success
  • Collaborate with colleagues to support a positive, service-oriented work environment

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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