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Macy’s

At Your Service Center Associate, Concord Mall - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) match
Paid Time Off
Paid holidays
Employee Discounts
performance-based incentives

Job Description

Macy's is an iconic American department store with a rich history spanning over 160 years. Known for its innovations and strong traditions, Macy's has become synonymous with memorable events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, both of which have captured the hearts of millions across the nation. As a leading retailer, Macy's offers a unique blend of inspiring stores, irresistible products, and exceptional customer experiences that have cemented its position as a beloved household name. With a commitment to inclusive work environments and community involvement, Macy's is more than just a store—it's a vibrant... Show More

Job Requirements

  • Flexible availability including days, evenings, weekends, and holidays
  • Dependable attendance and punctuality
  • Ability to understand and communicate effectively in English
  • Ability to read and understand employment policies and safety procedures
  • Physical ability to stand for extended periods and lift up to 25 pounds
  • Capable of using computers, handheld devices, and cash registers
  • Able to make sound decisions quickly to address customer needs

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or customer service experience preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Comfortable using technology and processing transactions
  • Demonstrated problem-solving abilities
  • Team player with a positive attitude

Job Duties

  • Greet customers with genuine hospitality and engage in personal conversations
  • Assist customers with Buy Online Pickup In Store (BOPS) orders and merchandise returns
  • Manage transaction processing using store systems proficiently
  • Maintain cleanliness and organization of the service and pickup areas
  • Promote Macy's Loyalty program and facilitate credit account applications
  • Meet daily sales goals and support team objectives
  • Provide excellent customer service and resolve issues promptly

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Job Qualifications

Experience

No experience required

Job Location

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