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Macy’s

At Your Service Center Associate, Aurora Town Center - Part Time

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $20.35
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) match
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Paid holidays

Job Description

Macy's is an iconic American department store chain with a rich history spanning over 160 years. Renowned for its innovations and traditions, Macy's has become a staple in American culture, celebrated for its inspiring stores, irresistible products, the Macy's 4th of July Fireworks, and the unforgettable Thanksgiving Day Parade. More than just a store, Macy's represents a story of memorable moments and milestones experienced by countless customers and colleagues alike. The company fosters an inclusive, dynamic work environment where employees are encouraged to grow and contribute to creating exceptional shopping experiences. Macy's commitment to excellence, diversity, and community involvement makes... Show More

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • regular, dependable attendance and punctuality
  • ability to understand and communicate effectively in English
  • physical ability to stand for prolonged periods and lift up to 25 pounds
  • capable of stooping, kneeling, crouching, climbing ladders, and reaching above eye level
  • frequent use of computers and register systems to process transactions
  • must be customer-oriented and able to make prompt, sound decisions in real time

Job Qualifications

  • high school diploma or equivalent preferred
  • experience in retail or customer service preferred but not required
  • ability to communicate effectively with customers, co-workers, and supervisors
  • basic proficiency with computers and handheld electronic devices
  • strong multitasking and problem-solving skills
  • customer-focused mindset with a passion for hospitality
  • ability to work flexible shifts including nights, weekends, and holidays

Job Duties

  • greet customers with warmth and genuine hospitality
  • assist customers with Buy Online Pickup In Store (BOPS) orders, merchandise returns, and order pickups
  • maintain a clean, organized, and inviting At Your Service area
  • achieve daily sales goals and promote Macy's loyalty program
  • use electronic systems proficiently to complete transactions
  • support teammates through collaboration and positive communication
  • ensure a friction-free and pleasant customer pick-up experience

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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