Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Benefits
Employee Discounts
401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Job Description
ARLLC, operating as Augusta Marriott at the Convention Center, is a premier hospitality establishment known for delivering exceptional guest experiences. Situated in a vibrant location, this full-service hotel offers a range of amenities including comfortable accommodations, versatile event spaces, and top-notch dining options. The Augusta Marriott is committed to exceeding guest expectations by fostering a welcoming and professional environment. This dedication to excellence has positioned the hotel as a preferred choice for both business and leisure travelers in the area.
The At Your Service Agent role at Augusta Marriott represents an exciting opportunity for individuals passionate about hospital... Show More
The At Your Service Agent role at Augusta Marriott represents an exciting opportunity for individuals passionate about hospital... Show More
Job Requirements
- Ability to verbally communicate effectively with guests and co-workers
- Prolonged periods of standing and/or walking
- Ability to visually check work, work area, and hotel space
- Minimum lifting of 30 pounds
- Knowledge of English and local language
- Ability to deal with the public in a professional and courteous manner
- Ability to communicate with all managers, supervisors and fellow associates
- Ability to handle conflict situations in a professional manner
- Be well groomed and conform to the hotel’s dress code
Job Qualifications
- High school diploma or equivalent preferred
- Effective verbal communication skills
- Ability to handle guest interactions professionally
- Experience in hospitality or customer service is a plus
- Capacity to work in a fast-paced environment
- Strong problem-solving and interpersonal skills
- Knowledge of English and local language
Job Duties
- Answer calls promptly and courteously
- Record guest requests accurately
- Coordinate responses to guest issues
- Follow-up with guests to ensure satisfaction
- Offer additional services proactively
- Exhibit courteous hospitality at all times
- Maintain communication with managers and associates
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in: