Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling
Job Description
Freddy's Frozen Custard & Steakburgers is a popular restaurant chain known for its commitment to quality, hospitality, and exceptional customer service. As a growing brand in the fast-casual dining sector, Freddy's offers delicious steakburgers, creamy frozen custard, and classic American fare made with fresh, high-quality ingredients. The company emphasizes a friendly and welcoming environment, both for its guests and its team members, creating a unique dining experience that keeps customers coming back. With numerous locations across the country, Freddy's Frozen Custard & Steakburgers continues to expand and seeks dedicated professionals to join their team and contribute to the brand's success.<... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Ability to stand and walk for 10 hours a day
- Ability to lift and carry items weighing up to 50 pounds
- Ability to work varied hours and days including weekends and holidays
- Proficiency in Microsoft Office applications
- Strong interpersonal and communication skills
- Commitment to maintaining health and safety standards
Job Qualifications
- Strong leadership and communication skills
- Proven ability to enforce operational procedures
- Experience in managing a restaurant or similar food service environment
- Knowledge of quality control and food safety standards
- Ability to analyze labor and sales data
- Skilled in Microsoft Office, Excel, and Word
- Customer service orientation and hospitality mindset
- Experience in conflict resolution and team building
Job Duties
- Ensure that all company standard operation procedures are followed
- Teach and practice Freddy’s standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure that customer satisfaction is the highest priority for all employees
- Lead by example maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Enforce quality control standards and portion control guidelines
- Monitor sales trends, develop forecasts, and make decisions to control sales and labor costs
- Ensure full restaurant compliance with all health department regulations
- Address critical violations and provide corrective actions
- Enthusiastically meet guests' needs and resolve complaints
- Review and approve schedules and forecasts
- Coordinate opening and closing activities
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Complete administrative paperwork timely
- Resolve conflicts and improve team performance constructively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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