Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Flexible Schedule
Job Description
Freddy's Frozen Custard & Steakburgers is a prominent fast-casual restaurant chain known for its commitment to quality, freshness, and exceptional customer service. Established with the mission to provide guests with a hearty menu featuring delicious steakburgers, frozen custard, and a variety of classic American fare, Freddy's has cultivated a loyal customer base by focusing on hospitality and a welcoming atmosphere. The company prides itself on its strong operational standards, employee development, and community engagement, which are key drivers behind its continued growth and success in the competitive food service industry.
As a fast-growing brand, Freddy's Frozen Custard & Steakburgers seeks ... Show More
As a fast-growing brand, Freddy's Frozen Custard & Steakburgers seeks ... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 2 years management experience in restaurant or related field
- Ability to stand and walk up to 10 hours per day
- Must be able to lift and carry up to 50 pounds
- Availability to work varied shifts including weekends and holidays
- Strong leadership and communication skills
- Proficiency in Microsoft Office and internet
- Commitment to customer satisfaction and hospitality
- Ability to maintain compliance with health and safety standards
Job Qualifications
- Proven leadership experience in restaurant or food service management
- Strong interpersonal and communication skills
- Ability to train, motivate and develop team members
- Understanding of labor and food cost control
- Knowledge of health and safety regulations
- Experience with scheduling and product ordering
- Proficiency in Microsoft Office including Excel and Word
- Problem-solving skills and ability to resolve guest issues
- Ability to maintain professional appearance and behavior
- Capability to work varied hours including weekends and holidays
Job Duties
- Ensure all Company Standard Operation Procedures are followed
- Teach and practice Freddy's standards of quality, timeliness and service
- Maintain an environment of open communication, positive attitudes, and trust based relationships with all personnel
- Ensure Customer Satisfaction is the highest priority for all employees
- Lead by example maintaining professional image, appearance and language
- Conduct daily labor analysis to achieve target labor percentage
- Enforce quality control standards and standardized portion control guidelines
- Monitor sales trends, develop forecasts and control key costs of sales and labor
- Ensure full restaurant compliance with all health department regulations
- Address critical violations and provide corrective actions
- Meet guest needs, special requests and resolve guest complaints
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities timely and safely
- Complete all operational checklists daily
- Ensure all cash handling procedures are followed
- Complete paperwork and administrative forms correctly and on time
- Resolve conflicts and improve team member performance
- Use Microsoft Office, Excel, Word, and Internet proficiently
- Stand and walk up to 10 hours a day
- Reach, bend, lift, carry and stoop frequently
- Move or handle items weighing up to 50lbs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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