Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
travel benefits
Job Description
We are a distinguished hospitality company specializing in large-scale resort and timeshare operations, offering a dynamic and engaging environment that promotes growth and professional development for passionate hospitality professionals. With a commitment to excellence in service and operational efficiency, we strive to create memorable experiences for our guests while fostering a positive and inclusive workplace culture for our team members. As a company, we pride ourselves on our dedication to community involvement, employee engagement, and continuous improvement in all aspects of our business. We offer full-time employment opportunities with a comprehensive benefits package, including medical, dental, vision insurance, a 401K... Show More
Job Requirements
- minimum 7 years of hands-on experience in large-scale resort operations
- at least 5 years of related hospitality experience
- 5+ years in a managerial or director-level role
- previous experience in timeshare operations required
- exceptional verbal and written communication abilities
- proven experience in safety, security, and risk management
- strong understanding of finance, budgeting, scheduling, payroll, and project management
- demonstrated ability to build and sustain a high-engagement service culture
- proficient in relevant computer systems and software
Job Qualifications
- minimum 7 years of hands-on experience in large-scale resort operations
- at least 5 years of related hospitality experience
- 5+ years in a managerial or director-level role
- previous experience in timeshare operations required
- exceptional verbal and written communication abilities
- proven experience in safety, security, and risk management
- strong understanding of finance, budgeting, scheduling, payroll, and project management
- demonstrated ability to build and sustain a high-engagement service culture
- proficient in relevant computer systems and software
Job Duties
- builds and leads Association(s) operating and retail budgets
- develops and maintains cost and labor controls
- conducts daily inspections of units, buildings, and grounds, noting deficiencies of team members, contractors and physical appearance of property
- determines most appropriate and efficient method to address and seek innovative solutions
- monitor daily service levels in customer interactions
- remains alert to potential problems or areas of concern, ensuring appropriate action
- coaches, guides, and directs seven (7) department leaders
- counsels direct reports on job-related matters
- guides and advises employees to achieve established goals and objectives
- leads engagement activities with the community and the region
- champion of the Grand Impact Committee for the property
- lead daily leadership stand up meetings
- participate in department-specific meetings
- lead monthly staff meetings for the Executive Leadership
- lead quarterly team member town hall events and engagement
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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