Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
performance bonuses
Job Description
Freddy's Frozen Custard & Steakburgers is a well-established restaurant brand known for its high-quality frozen custard and signature steakburgers. As a popular dining destination, Freddy's prides itself on delivering an exceptional customer experience through quality food, timeliness, and hospitality. With numerous locations across the United States, Freddy's is dedicated to maintaining a consistent standard of service and product quality that keeps guests coming back time and again. The company culture emphasizes teamwork, employee development, and customer satisfaction, making it an excellent place for individuals who are passionate about the foodservice industry and providing outstanding service. Freddy's Frozen Custard & Steakburgers... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a supervisory or management role in the restaurant industry
- Ability to stand and walk for up to 10 hours per day
- Capability to reach, bend, lift, carry, and stoop continuously
- Ability to move or handle items weighing up to 50 pounds
- Willingness to work varied hours and days as needed
- Strong interpersonal and customer service skills
- Proficient computer skills including Microsoft Office and Internet
- Excellent communication skills
Job Qualifications
- Experience in restaurant or foodservice management
- Strong leadership and communication skills
- Ability to train and motivate staff
- Knowledge of health and safety regulations
- Proficient in Microsoft Office applications including Excel and Word
- Experience with labor and cost control
- Ability to resolve guest complaints effectively
- Strong organizational skills
- Ability to analyze sales data and develop forecasts
Job Duties
- Ensure all company standard operation procedures are followed
- Teach and practice Freddy's standards of quality, timeliness, and service
- Maintain an environment of open communication, positive attitudes, and trust-based relationships with all personnel
- Ensure customer satisfaction is the highest priority for all employees
- Lead by example maintaining professional image, appearance, and language
- Conduct daily labor analysis to achieve target labor percentage
- Ensure quality control standards and procedures are strictly enforced
- Monitor sales trends, develop forecasts, and make effective decisions to control key costs of sales and labor
- Maximize productivity without compromising quality standards
- Ensure full restaurant compliance with all health department regulations
- Address critical violations from inspections with corrective action
- Coordinate staff scheduling and product ordering consistent with sales volume
- Enthusiastically meet guests' needs, resolve complaints with commitment to satisfaction
- Review and approve all schedules and forecasts
- Coordinate opening and closing activities safely and timely
- Complete all operational checklists daily
- Ensure cash handling procedures are followed
- Complete all paperwork and administrative forms correctly and on time
- Resolve conflicts and improve team performance constructively
- Utilize Microsoft Office, Excel, Word, and Internet effectively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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