Expotel Hospitality

Asst. Front Office Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Life insurance
short-term disability
long-term disability
Team Member Assistance Plan
Discounted Rooms Programs
Paid holidays
Paid vacation
Paid sick time
401(k) retirement savings plan

Job Description

Watermark BR is a distinguished hotel located in the heart of downtown Baton Rouge, known for its rich history and iconic architecture. As part of the Marriott Autograph Collection, Watermark BR stands out with its classic and eclectic design elements, combining Art Deco and Greek Revival styles. The hotel building, once Baton Rouge's first skyscraper, originally served as the headquarters for Louisiana Trust & Savings Bank since 1927. This historic landmark, often referred to as the Old Louisiana National Bank building, retains many preserved artistic features such as murals by the renowned New Orleans artist Angela Gregory, carved marble walls,... Show More

Job Requirements

  • High school diploma or equivalent required
  • At least 2 to 3 years of progressive experience in a hotel or related field required
  • College course work in related field helpful
  • Previous supervisory responsibility preferred
  • Must have a valid driver’s license from the applicable state

Job Qualifications

  • High School Diploma or equivalent
  • 2 to 3 years of progressive experience in a hotel or related field
  • Some college coursework in related field helpful
  • Previous supervisory responsibility preferred
  • Must have a valid driver's license

Job Duties

  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario
  • Monitor all VIP and special guest requests
  • Review Front Office log and Trace File daily
  • Fully comprehend and operate all relevant aspects of the Front Desk computer system
  • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
  • Be familiar with all in-house groups
  • Assist the Guest Services Manager in daily operational tasks

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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