Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses
Job Description
The hiring establishment for this position is Moody Gardens, a renowned entertainment complex that offers a variety of attractions, including aquarium exhibits, theaters, gardens, and hotels. Moody Gardens is a vibrant destination known for its commitment to providing exceptional guest experiences through a broad range of recreational and educational offerings. As a prominent entity in the hospitality and entertainment industry, Moody Gardens continuously strives to uphold the highest standards of customer service and operational excellence.
Moody Gardens operates several food and beverage outlets within its complex, catering to a diverse clientele ranging from families and tourists to business travelers. ... Show More
Moody Gardens operates several food and beverage outlets within its complex, catering to a diverse clientele ranging from families and tourists to business travelers. ... Show More
Job Requirements
- Any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- must be reliable and responsible
- ability to obtain TABC and Food Handlers Certification
- at least two years food and beverage supervisory experience
- high school diploma required
- ability to communicate in English, both orally and in writing
- ability to work under pressure and deal with stressful situations
- ability to walk, stand and/or bend continuously to perform essential job functions
- ability to move up to 600 pounds, with wheeled assistance
- ability to lift up to 70 pounds, and to lift lighter objects overhead
Job Qualifications
- At least two years food and beverage supervisory experience
- high school diploma required
- college degree preferred
- thorough knowledge of food and beverage outlet operations including foods, beverages, supervisory aspects, service techniques, and guest interaction
- ability to obtain TABC and Food Handlers Certification
- considerable skill in math algebraic equations using percentages
- ability to communicate in English, both orally and in writing, with guests and employees
- ability to work under pressure and deal with stressful situations during busy periods
- ability to speak Spanish preferred
Job Duties
- Interview, select, train, supervise, counsel, and discipline restaurant staff for the efficient operation of the outlets
- organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes
- schedule and direct staff in their work assignments
- interact positively with customers promoting hotel facilities and services
- resolve problems to the satisfaction of involved parties
- answer telephones in a clear voice, coordinating and documenting reservations
- organize special events in the restaurant such as receptions
- maintain rapport with all departments and attend relevant meetings
- move throughout facility and kitchen areas to visually monitor and take action to ensure food/drink quality and service standards are met
- verify temperatures, judge appearance and taste of products, and check preparation methods to determine quality
- give guidance towards improvement and make necessary adjustments for consistency
- maintain profitability of outlet to support overall hotel operation
- control payroll and equipment costs
- ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies, and stocking shelves by stooping, bending, and lifting heavy articles, and reaching overhead
- evaluate cost effectiveness of all aspects of the operation
- develop and implement cost saving and profit enhancing measures
- utilize computers to accurately charge customers, create forecast and revenue reports, and write correspondence
- input and retrieve data and change computer procedures using complex programs
- ensure maintenance of equipment by calling for repairs and training staff on proper use
- conduct competitive research and report trends and recommendations
- support the entire Food & Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing
- provide a clean and safe environment by assigning and assisting with cleaning
- issue and audit banks for all outlet cashiers
- any and all other duties as assigned
- duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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