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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $36,300.00 - $45,400.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Travel reimbursement
Flexible work schedule
Job Description
RailPros is the premier provider of engineering and diversified safety services to America’s rail and transit industry. Established as a leader in the rail services sector, RailPros is known for its unwavering dedication to delivering quality solutions that enhance safety and operational efficiency across the country. As a people-first organization, RailPros places a strong emphasis on the well-being, growth, and development of its employees, cultivating a workplace culture rooted in care, support, and mutual respect. The company’s mission is centered on enhancing mobility, safety, and the quality of life for residents, passengers, and partner companies through innovative and reliable services.... Show More
Job Requirements
- Bachelor’s degree or equivalent relevant experience
- minimum 10 years of experience in the rail or transportation industry
- demonstrated success managing client accounts or strategic partnerships
- existing network within freight railroad companies, especially UPRR
- strong interpersonal and communication skills
- ability to travel frequently to client sites and industry events
- proficiency with business software and communication tools
- valid driver’s license
- commitment to upholding company values and service excellence
Job Qualifications
- Bachelor’s degree in business, engineering, or related field
- substantial experience in the rail industry with direct exposure to freight railroad operations
- proven track record in client relationship management and strategic account development
- established relationships with Union Pacific Railroad management in Engineering and Procurement
- strong leadership and communication skills
- ability to negotiate and influence at senior levels
- proficiency in business planning and marketing strategies
- experience managing cross-functional teams
- knowledge of railroad safety standards and regulatory compliance
- problem-solving and decision-making capabilities
Job Duties
- Create and execute a business plan to increase utilization of RailPros’ services in the freight railroad market
- identify, develop, and maintain positive relationships with key account stakeholders at all levels within the assigned client(s)
- maintain a high level of visibility in the field, meeting representatives at job sites and field offices
- identify areas for improvement in the customer experience and work with RailPros staff to align service, communication, and technology strategies to satisfy our Service Excellence goal
- identify revenue opportunities within the assigned client(s) and participate in creating solutions that align with our existing or new service offerings
- act as liaison for internal and external communications between client(s) and RailPros
- assist with developing new flagging projects and/or other service offerings, including but not limited to project development, internal and external communication, pilot programs and support and service issues
- coordinate and develop marketing and advertising campaigns geared toward client needs
- participate in creating and presenting marketing material to key client stakeholders
- assist with the identification and resolution of any service-related issues or concerns
- ensure reporting and communication is frequent and bi-directional between the client and RailPros teams
- attend industry events to attract new customers and strengthen relationships with current ones
- other duties as assigned or required to meet business needs
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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