Associate Manager - Valet & Parking Services - W Hotel Fort Lauderdale
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
basic life insurance
AD&D insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays
floating holidays
Job Description
Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences across various locations. Renowned for its commitment to customer satisfaction and operational excellence, Towne Park plays a vital role in the hospitality industry by serving millions of patients, visitors, and guests each year. The company’s mission is to create smiles by providing compassionate and impactful services that ease anxiety, enrich experiences, and support colleagues and community alike. Employing a team of dedicated professionals, Towne Park offers rewarding career opportunities where employees are encouraged to make a real difference and foster lasting positive impressions on customers and clients.... Show More
Job Requirements
- Associate's degree or equivalent degree preferred
- Minimum of one year of related experience in hospitality
- Valid driver’s license and clean driving record
- Ability to drive manual transmission
- Proficiency with MS Office and technology applications
- Strong communication and interpersonal skills
- Ability to maintain composure under pressure and handle guest complaints
- Ability to make independent decisions and manage operational and financial aspects
- Physical capability to perform job duties including lifting up to 50 pounds occasionally
- Willingness to travel up to 10 percent
Job Qualifications
- Associate's degree or equivalent degree preferred
- A minimum of one year of related experience in hospitality
- Valid driver’s license and clean driving record
- Knowledge of Towne Park's and site-specific safety, security, and driving policies
- Proficiency with MS Office and various point-of-sale applications
- Strong written and verbal communication skills
- Ability to manage difficult situations and maintain composure under pressure
- Ability to present information effectively and interact with diverse cultures
- Knowledge of business metrics, client facility information, and customer confidentiality policies
Job Duties
- Ensure the guest service experience is delivered exceptionally and consistently on all shifts
- Allocate labor resources efficiently to support service delivery and manage staffing levels
- Participate actively in recruitment, hiring, and associate feedback processes
- Assist in setting employee performance guidelines and provide orientation, training, and coaching
- Develop strong relationships with client staff and maintain regular communication
- Drive business metrics including forecasting, productivity, claims, and customer service
- Supervise revenue reconciliation, shift reports, and adherence to scheduling and timekeeping controls
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: