Associate Manager - Valet & Front-End Services - Kernodle Clinic

Greensboro, NC, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $52,000.00

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

Company-paid life and ADAD insurance

short-term and long-term disability

401k retirement savings plan

Paid Time Off

Paid holidays

paid floating holidays

Job Description

Towne Park is a leading hospitality services company renowned for its dedication to delivering exceptional experiences to its clientele. With a firm commitment to creating smiles and making a positive impact on the millions of patients, visitors, and guests it proudly serves, Towne Park operates by fostering compassionate and exemplary customer service. As a company, Towne Park places a strong emphasis on the quality of its services, focusing on every interaction to ensure clients and guests receive memorable experiences that alleviate anxieties and promote satisfaction. This approach has positioned Towne Park as a trusted provider within the hospitality industry, known... Show More

Job Requirements

Associate's degree or equivalent preferred
Valid driver’s license with a clean driving record
Minimum one year of hospitality-related experience
Must be able to drive manual transmission
Computer proficiency with MS Office and other relevant applications
Effective communication skills both verbal and written
Ability to perform physical tasks such as standing, walking, and lifting up to 50 pounds
Willingness to work in various weather conditions
Ability to travel up to 10 percent
Must be able to work independently and make daily operational decisions
Availability to manage and discipline associates as needed

Job Qualifications

Associate's degree or equivalent degree preferred
Valid driver’s license and clean driving record
Minimum of one year of related experience in hospitality
Knowledge of preventative safety and security procedures
Knowledge of safe driving policies and accident reporting
Knowledge of equipment training and operational policies
Familiarity with claim check, ticketing, and key box procedures
Understanding of customer service principles and customer confidentiality policies including HIPAA
Basic accounting and business metric knowledge
Computer proficiency with MS Office and point-of-sale applications
Strong written and verbal communication skills
Ability to drive manual transmission
Demonstrated ability to handle complaints and difficult situations professionally and calmly
Ability to represent company effectively and appreciate diverse cultures
Capable of composing professional business communications

Job Duties

Ensure the guest service experience is delivered exceptionally and consistently on all shifts
Efficiently allocate labor resources to support service delivery and reduce staffing levels if necessary
Actively engage in recruitment and hiring processes to select the best candidates
Assist in establishing employee guidelines and conduct orientation and on-the-job training
Recognize performance and provide coaching and disciplinary actions as needed
Develop cohesive relationships with client staff and maintain regular communication
Manage business metrics including forecasting, productivity, revenue reconciliation, and scheduling controls

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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