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Towne Park

Associate Manager - Valet & Front-End Services - Kernodle Clinic

Greensboro, NC, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $52,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
Life insurance
short-term disability
long-term disability
401k plan
Paid Time Off
Paid holidays
floating holidays

Job Description

Towne Park is a leading hospitality services company dedicated to providing exceptional guest experiences through a wide range of services including valet parking, bell services, and door services. Established with a mission to create smiles by delivering consistent and exceptional hospitality, Towne Park prides itself on impacting the millions of patients, visitors, and guests served at their various locations. The company fosters an environment where employees are empowered to go beyond basic service standards by continually enhancing client, customer, and associate satisfaction. Positioned as a service-oriented company with a strong community focus, Towne Park emphasizes compassionate and personalized service that... Show More

Job Requirements

  • high school diploma or equivalent
  • valid driver's license with clean driving record
  • minimum one year experience in hospitality or related field
  • ability to operate manual transmission vehicles
  • computer literacy and technical skills
  • excellent communication and interpersonal skills
  • ability to maintain composure under pressure
  • knowledge of customer service standards and safety procedures
  • ability to work flexible hours and travel up to 10 percent

Job Qualifications

  • associate's degree or equivalent preferred
  • valid driver's license and clean driving record
  • minimum one year related experience in hospitality
  • knowledge of Towne Park safety, security, and service policies
  • computer proficiency including MS Office and point-of-sale systems
  • strong written and verbal communication skills
  • ability to lead and develop staff
  • ability to handle guest complaints with composure and professionalism

Job Duties

  • ensures exceptional and consistent guest service delivery
  • allocates labor resources based on business needs
  • participates actively in recruitment and hiring processes
  • trains, coaches, evaluates, and disciplines associates
  • develops relationships with client staff and maintains communication
  • manages business metrics, including revenue reconciliation and scheduling controls
  • addresses customer complaints and difficult situations professionally

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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