Associate Manager of Parking Operations - Mayo Clinic Rochester
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
basic life insurance
AD&D insurance
short-term disability
long-term disability
401k Retirement Plan
Paid Time Off
Paid holidays
floating holidays
Job Description
Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences across its service locations. With a mission to create smiles and make positive impacts daily, Towne Park serves millions of patients, guests, and visitors by ensuring superior hospitality services such as valet parking, bell services, and door assistance. The company prides itself on fostering a rewarding work environment where employees can contribute meaningfully to creating memorable moments, reducing stress and easing anxieties for clients and their guests. Towne Park embraces diversity, upholds rigorous safety standards, and combines innovative client service with utmost professionalism. The culture emphasizes not... Show More
Job Requirements
- Associate's degree or equivalent preferred
- Minimum one year of related experience in hospitality
- Valid driver's license and clean driving record
- Ability to drive manual transmission vehicles
- Strong computer skills including MS Office
- Excellent written and verbal communication skills
- Ability to handle stressful customer service situations effectively
Job Qualifications
- Associate's degree or equivalent preferred
- Valid driver's license with a clean driving record
- Minimum one year of related hospitality experience
- Knowledge of Towne Park's safety, security, and customer service procedures
- Computer proficiency including MS Office and point-of-sale systems
- Effective communication skills in one-on-one and group settings
- Ability to represent the company professionally respecting cultural diversity
- Ability to interpret business policies and compose professional communications
- Proven ability to handle customer complaints and maintain composure under pressure
- Demonstrated courteousness and commitment to safety
Job Duties
- Ensures guest service experience is delivered exceptionally and consistently on all shifts
- Efficiently allocates labor resources to support service delivery and reduce staffing levels as needed
- Actively engages in recruitment and hiring processes
- Assists in establishing employee guidelines and provides orientation and on-the-job training
- Conducts regular performance appraisals and provides coaching, including disciplinary actions when necessary
- Develops working relationships with client staff and maintains regular communication and site visibility
- Manages financial operations including revenue reconciliation and reporting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Popular Cities
Similar Jobs