Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $58,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
generous time off
Retirement Plan
Health Insurance
Life insurance
long-term disability coverage
flexible spending accounts
Job Description
The University of Michigan, located in Ann Arbor, MI, is a prestigious institution known for its commitment to excellence in education, research, and community engagement. As a large-scale university, it houses a comprehensive athletics department that oversees numerous sports complexes designed to support varsity teams, clubs, and the student body. Among its state-of-the-art facilities is the South Athletic Complex, which includes premier venues such as the Varsity Tennis Center, Michigan Soccer Stadium, Shepherd Gymnastics, and the Bahna Training Facility. These facilities not only host competitive university sporting events but also offer memberships, clinics, leagues, and rentals for a broad community... Show More
Job Requirements
- Minimum 2-3 years of progressively responsible experience in sports facility operations
- Ability to work an irregular schedule including nights and weekends
Job Qualifications
- Minimum 2-3 years of progressively responsible experience in sports facility operations
- Successful experience working in a team environment
- Experience in leading, managing, and evaluating employee performance
- Knowledge and experience with website and social media platforms for marketing
- Experience in customer service, food service, or sales roles
- Experience maintaining large-scale state-of-the-art facilities
- Knowledge of NCAA and Big Ten compliance rules
- Knowledge of EHS safety programs
- Bachelor's Degree or appropriate mix of education and work experience
Job Duties
- Assist the Facility Manager with overall operation and direction of the Varsity Tennis Center and South Athletic Complex including safety, security, scheduling, setups, cleanliness, repairs, and maintenance
- Administer the Varsity Tennis Center membership program including recruitment, retention, customer service, scheduling, staff and program development
- Manage scheduling and use of the Varsity Tennis Center including varsity teams, clubs, rentals, leagues, tournaments, and events
- Provide outstanding customer service and respond quickly to facility emergencies including nights and weekends
- Oversee profit centers within the Varsity Tennis Center including merchandise sales, racket restringing, vending and tennis ball sales, with duties such as staffing, inventory, point of sale operations, and cash handling
- Assist with marketing efforts including website administration, promotions, advertisements, and social media
- Assist with budget development, implementation, and administration within areas of responsibility
- Support event management and logistics for all events at the South Athletic Complex
- Oversee and assist with all aspects of court maintenance including sweeping, scrubbing, net and court repairs
- Supervise student and temporary employees, concessions staff, event staff, and instructors
- Perform administrative activities like preparing reports, fiscal records, inventory, and service charges
- Ensure compliance with all EHS safety standards and programs
- Comply with University purchasing protocols, ADA codes, NCAA, and Big Ten regulations
- Other responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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